A:AnswerHi Robert, Thank you for your inquiry! Unfortunately, the operation is not guaranteed when used with 3CX computer. Only ordinary phone calls are supported. Applications for phone calls on smartphones or personal computers are not supported. Regards, Carl
A:AnswerThis headset runs through Bluetooth, so it wouldn't connect to Roku. Some models of Roku have a 3.5mm headphone jack in the controller, and this headset can connect to that, but you might be better off just getting some wired headphones in that case. These also don't have a charging station. SONY does offer the RF995RK headphones with a charging station, which is what you might have right now, so if you like what you had, you might just wanna get that!
A:AnswerHi jocson,
We are sorry to hear what happen with your headphones. To isolate the issue, please reset the headphones to factory default settings. Here's the link on how to.
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752746.html?search=reset
If resetting doesn't work, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Happy to help,
David
A:AnswerHi diz,
We don't recommend charging the headphones while using it. If charging starts while the headset is on, the headset will turn off automatically.
Regards,
David
A:AnswerYes these headphones can connect to two devices at once however I'm not fully sure if that's even possible if your device or the app itself doesn't support that feature. These do connect to two different devices at once but its up to the device or app your using if they support a dual feature. There are apps that support this feature.
A:AnswerUnfortunately, it does not seem that the Sony WH-CH710N Wireless Noise-Cancelling headphones offer support for an equalizer (EQ) within their accompanying app.
A:AnswerHi Avery,
Thank you for your inquiry. No, the WHCH710N headphones does not support Dolby Atmos.
The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
Kris
A:AnswerHi Cliff,
Thank you for your the question. Is this a tag or sticker on the headphones? May we contact you to help and get more information for us to better assist you? If so, please email the below information to [email protected] and kindly attach a picture of the orange tabs on the headphones.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
A:AnswerWhen I'm wearing mine my noise room and robot vacuum are almost unnoticed. Haven't used them while doing any kind of yard work. But if I were my lawn mower is electric with some noise, almost like what I experience while inside where the vacuum and other noises occur.
A:AnswerHi DeanMcCool, thank you for your question. Unfortunately, this unit does not support Sony | Headphones Connect app. You may adjust bass and treble from the connected device instead if it's available. ~Earl
A:AnswerYou can. The long button between the volume keys does many functions. Tap once to pause and play. Tap twice quickly to move forward. Tap thrice quickly to move back. Tap twice but hold second tap for fast forward. Tap thrice but hold third tap for faster fast forward.
A:AnswerHi Mattyboy80,
Thank you for your inquiry. The WH-CH710N can emit sound to 94 dB/mW (at 1 kHz) (when connecting via the headphone cable with the unit turned on), and 100 dB/mW (at 1 kHz) (when connecting via the headphone cable with the unit turned off). I hope this helps. Thanks! - Kris
A:AnswerHi Mindy12,
Thank you for your inquiry. The WHCH710N headphones have two ways of connecting, first is by using A2DP Bluetooth profile which will let you connect to a compatible A2DP device wirelessly or by using the Headphone Cable jack. I hope this helps. Thanks! - Kris
A:Answerthese are lighter than my previous akg's, and the shape actually makes it easiter to use while reclining!? i thought they were light, for being noice cancelling!?
