“I am unable to charge my Sony1000x. After 5-10 minutes it says ‘power off’ for no reason. This went on for over 2 hours. I have tried wall charger and booted computer. I just bought these 4 months ago at Best Buy. Any suggestions would be appreciated.”
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Hi Kris, We regret to hear that you're having issues with this Headphones, we can try to isolate and fix the issue by following some troubleshooting steps provided on this link: http://helpguide.sony.net/mdr/wh1000xm2/v1/en/contents/TP0001513148.html Regards, Zac
Sorry, there was a problem. Please try again later.You should have never used a wall charger as they wattage might be a little to high. Other than that you should contact sony right away to have the warranty cover them.
Sorry, there was a problem. Please try again later.