Briefly had a pair of MX4. Loved the audio quality, but I returned them because they were unusable for phone calls. Found online that a lot of other people had the same issues. Has this been fixed with the MX5? null

Question

AlexF · Accepted Answer

I use mine for calls and zoom calls all dAY long with no issues whatsoever

Uravgreview · Answer

Sort of but not really the added microphones help isolate your voice but I would recommend looking at a review on YouTube that displays the sound quality!

SonyListens · Answer

Hi SamB, we appreciate your interests in our WH1000XM5. We have increased the number of microphones from 2 to 4 that capture your voice. The WH1000XM5s are calibrated to only pick up your voice even in a noisy area. These changes result in crystal clear calls on the WH1000XM5.

In addition, these headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Hope this helps. Regards, Erin

StacyB · Answer

I just got the 5 and people cannot hear me speak on a phone call. Very disappointing.

Coldbrewed · Answer

I would say the microphone is way better based on a couple experiences I had from using my friends MX4’s

“Briefly had a pair of MX4. Loved the audio quality, but I returned them because they were unusable for phone calls. Found online that a lot of other people had the same issues. Has this been fixed with the MX5?”

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