Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
User rating, 4.6 out of 5 stars with 1235 reviews.
4.6(1,235 Reviews)- 28 Expert Reviews
- 68 Answered Questions
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Description
Features
Active Noise Cancelation
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise canceling keep out more high and mid frequency sounds than ever.
Magnificent sound, engineered to perfection
The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality.
Crystal clear hands-free calling
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations.
All day power and quick charging
With up to 30 hours of battery life, you’ll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.
All day comfort with an elegant design
These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds.
Multipoint connection
For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
Speak to Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free.
Collapsible case saves space
Carry your headphones effortlessly in the redesigned case.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
What's Included
- Headphone
- Carrying Case
- USB Cable
- Connection Cable
- Warranty Card
- Reference Guide
Key Specs
- Noise Cancelling (Active)Yes
- Connection TypeWireless
- Wireless ConnectivityBluetooth
- True WirelessNo
- Built-In MicrophoneYes
- Carrying CaseYes
- Microphone FeaturesNoise cancelling
- Headphone FitOver-the-Ear
- Adjustable HeadbandYes
- Battery Life30 hours
- Battery Charge Time3 hours
- Works WithGoogle Assistant, Amazon Alexa, Siri
- Voice Assistant Built-inGoogle Assistant, Amazon Alexa
General
- Product NameWH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones
- BrandSony
- Model NumberWH-1000XM5/B
- ColorBlack
- Color CategoryBlack
Audio
- Noise Cancelling (Active)Yes
- Sound IsolatingYes
- Environmental Noise ControlYes
- Integrated AmplifierNo
- Volume Limiting FunctionNo
Connectivity
- Connection TypeWireless
- Wireless ConnectivityBluetooth
- True WirelessNo
- Bluetooth Version5.2
- Number Of Devices Connectable Simultaneously2
Features
- Built-In MicrophoneYes
- Carrying CaseYes
- Microphone FeaturesNoise cancelling
- ControlsVolume, Track selection, Mute, Call
- Body Metrics MeasuredNot Applicable
- Lighting TypeNone
- High Resolution AudioYes
Design
- Headphone FitOver-the-Ear
- Adjustable HeadbandYes
- Foldable DesignYes
Power
- RechargeableYes
- Battery Life30 hours
- Battery Charge Time3 hours
- Charging Accessory IncludedCable
- Charging Interface(s)USB Type C
- On/Off SwitchYes
Compatibility
- Works WithGoogle Assistant, Amazon Alexa, Siri
- Voice Assistant Built-inGoogle Assistant, Amazon Alexa
Dimension
- Product Height10.36 inches
- Product Width8.85 inches
- Product Depth3.03 inches
- Product Weight0.55 pounds
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC027242923232
Customer reviews
Rating 4.6 out of 5 stars with 1235 reviews
(1,235 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Expert reviews
See all expert reviews(28)Rating 4.5 out of 5 stars with 28 reviews
- Pros mentioned:Battery life, Design, Listening to music
Rated 5 out of 5 stars
Sony’s Best Noise Cancelling Headphones Yet
||Posted .Sony has been at the top of the line for years now when it comes to Noise Cancelling Headphones, and their latest addition continues that tradition. So far my experience with the WH-1000XM5 have been excellent! UNBOXING & SETUP: - Sony has really impressed me this time around with their minimalist packaging and unboxing. Its a subtle thing but its just nice that everything is recyclable and it does not come with a bunch of extra packaging, twist ties, and plastic wrap. - Once you take them out of the carrying case, they are essentially ready to use! Just connect them to your phone / tablet / computer and you are ready to go! - Sony recommends downloading their Sony Headphone App as well, which is definitely useful. Especially since it downloads any software updates needed for the headphones in the future. PROS: - I absolutely love the refreshed design on these! The XM3 / XM4 had the same design which was fine, but the XM5’s really have a more modern sleek look to them that are a big upgrade. - I was very impressed with how light these are and how comfortable they are! Sony opted for more of a plastic feel to keep them lighter, but I don’t think it makes them feel cheap. I think it was the right choice to make to keep all day comfort in mind as well as portability. - On that note, I wore these for a long time and they were comfortable the entire time. The adjustable headband is better fitting, the ear pads are comfortable, and they are not too tight at all. - When I first put these on I was truly blown away at the Noise Cancelling. I have used plenty of noise cancelling headphones in the past, but these easily offer the best noise cancelling I have used. Instantly you are taken back by how much sound they drown out. - The Sound Quality is of course exceptional! Everything I listen to is so crisp and offers a ton of clarity. The dialogue / vocals are excellent, the bass is impactful, and everything about the music or show you listen to just feels alive. Overall I am very pleased with how great these sound. - The touch controls are once again excellent as well! You can pause, play, change tracks, change from noise cancelling to transparency mode, and if you hold your hand over the right touchpad you can quickly hear what’s going on around you which is an cool little trick. - Taking calls on the XM5’s are fantastic as well! I can tell the call quality has improved and people have told me the mics sound great on their end as well. Definitely would be really easy to use for phone calls, work meetings, or gaming as well. - Battery life is really solid too! 30 hours with ANC on, 40 without ANC, and they give you 3 hours of playback from 3 mins of charging if you are in a pinch. - Lastly, the minor details all work well too! They still offer a aux port, still charge via USB-C, and the carrying case feels premium. CONS: - I do wish these had a waterproof design for use outdoors or while working out. - The carrying case is larger than before since the headphones do not collapse/fold in, and instead just lay flat. However I still think the carrying case is really nice. BOTTOM LINE: - The Sony WH-1000XM5’s are simply the best Noise Cancelling Headphones you can buy! They offer superb Sound, Noise Cancelling, have great features, and are very comfortable! Plus Sony headphones just work with everything - Android, Apple, Windows, you name it. If you are in the market and want the best headphones possible, these are the ones to buy!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NJuice, we truly appreciate listing down the features/functions you love the most with our newest Wireless Industry Leading Noise Canceling Headphones. While the WH-1000XM5 units don’t have an IPX rating, a simple walk in the park or light workouts shouldn’t be of concern.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Listening to music, Sound qualityCons mentioned:Volume
Rated 5 out of 5 stars
A Small Improvement Makes for a HUGE Difference!!
||Posted .I have had many headphones. I have had predecessors to these (both XM3 and XM4s) and i have had/still have multiple of the largest competitors. Recently I have been daily driving for work and leasure the Surface Headphones 2+ which I love (Seriously the ANC on these things are better than any of my others by a landslide, too bad their sound quality isnt as good). So of course being headphone obsessed, I was sooo happy to hear the XM5s were coming and been reading up and prepping for today!! Had to drive 8 miles to a store partway across town to get the "white" pair but I got them! And I am not disappointed. Let's get into it! Pros: - Extremely light. Seriously these things just melt into your head. I would have had this review done hours ago BUT ended up listening to these for 6 hours because i just lost track of time and was wisked away in auditory bliss! Clamping force is super light though so not ideal for any as many action based activities. - Easy to set up/pair. Out of the box all I did was turn them on and they popped up to pair with my Samsung S22 Ultra. Set up was easy with configuration taking about 15 mins to set my button maps, Google Assistant, 360 Audio, enable LDAC, and pick a decent EQ preset to start with (Im a "bright" fan dialed down 4 notches with a little amp in the upper mids for my Sonys). All up took about 40 mins to get them completely to my prefered settings with a few tweeks here and there throughout the listening period. -Long battery life. All up i used 18% today in over 6 hours. Then when I threw them on to charge they took less than an hour to top out!! INCREDIBLE battery which is no shock from Sony. - Color/texture is gorgeous. As some reviews reported the "white" is more like a "Stone Creme" with some speckling to it. They have a matte finish and since people had reviewed saying the black smudged really easy I got white which really doesnt (plus i already had the denim blue XM4s and wanted these to really look different). -Packaging/quality. Everything is "classy" i dont know why people say these feel "cheaper". Plastic is used in headphones for a reason. Take it from someone who used to daily drive all metal Dr. Dre Detox Edition Pros (it was a different time ya'll lets move past it), you dont want that much weight and clamp force when doing 6,8, or 10 hours of listening in a day. These shave weight while staying sophisticated. I like it. - Sound quality. These things are SOOOO punchy i love it! That Carbon 30mm driver really is putting in work and its great at what it does. Less boom than the XM4s, much tighter "poppy" flavor to the bass notes (seriously go pull up Billie Jean - MJ with these and you'll see what i mean). Just very adaptable sound profile that really bring well mastered music to life! Don't believe me? Throw on "Reckoner"-Radiohead, or any "Off the Wall" - MJ track and have your jaw dropped!! Like your in the studio. Cons: - Pricey. This being the most expensive XM line item is hard to swallow. Are they worth it. I feel like yes. They bring more to the table than my Bose 700 for the same price. But still, price creep is present and could price these out of range for target customers who would love them. That's ok though, wait for black friday when the hit $349 or dare I say $329 then snag you a pair. - Portability. If you've looked into these you know this complaint. They don't fold in so harder to transport. Not really a major issue but noteworthy. Moving on... - ANC. It may just be how spoiled i have got with my Surface Headphones but i was slightly underwhelmed by the ANC. With my Surface Headphones i can snap right in front of my face at high-medium volume and not hear a peep. These i could snap at almost out stretched arm and still hear it at similar volume very clearly. Not too worried though as Sony is great at improving via firmware updates; but for launch day I'm a bit disappointed considering how much they hyped up how much they had improved. Still does the job just want more. - Included "charge cable".....seriously Sony.....its like 4 inches.....wire is not that expensive. I know you kept it short so it better fit in the magnetic case pocket but seriously what charger/situation is that gonna work with unless with a pc port or a table top usb hub. Do better for $400. - App. The app is very buggy right now. Setting up Google assistant it crashed twice and hung during registration at the start. Again this is day one stuff so you HAVE to expect that things like that aren't gonna be perfect and will improve but want to inform potential buyers so they are bummed by it. - LDAC unavailable for dual device mode. This isn't really a con, just a hope. In order to have dual device pairing LDAC is disabled. Im assuming it is due to bandwidth limitations caused by dual stream splitting the avaiable bandwidth but sucks having to enable it every time i go back to single mode. At least make it so they remember i had it on before dual device mode and have it automatically turn on. With that, we're done with the major stuff. I hughly recommend these. They are so light, comfortable, and sound amazing. If you're coming from the XM4s I can't say that they are necessarily an "upgrade" but more just a variant. The sound is just different enough to give a different experience, and honestly i think it makes these an even better all arounder than the XM4s were. Most of the issues will be patched in the coming weeks, and then these will be slayers!! They are definately gonna be daily driven with me for the next few months to put them through their paces. I would have loved to see aptX for PC and something like Team Certification given the events that have occured in business/workplace since the XM4 that i could use in my work, but that was prolly wishful thinking. Overall strong 5/5 and so happy to finally have them in my hands. But ultimately everyone's preferences will impact their thoughts on them so get out there, get yours and decide for yourself. Happy listening.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shanedor90, Thank you so much for your detailed review! We are so glad to hear that you are enjoying your new WH-1000XM5! From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment. -Carl
Rated 5 out of 5 stars
Amazing headphones for the money
||Posted . Owned for 1 month when reviewed.Let me just start off with; these headphones are so worth it. If you have the money to spend on luxury over-the-ear headphones this is as good as you're going to get. Sure, you can get Airpods Max for a bit more but unless you're all Apple they're not worth it. Lastly, there's the Bose also has a good alternative but I'd rather not look like an alien when I'm wearing headphones. If you want a good EQ use the one I have as an image
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
Awesome! We're glad to hear your investment with your new WH-1000XM5 headphones is worth it. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thanks for purchasing Sony! - Kris
Rated 4 out of 5 stars
A good investment but..
||Posted . Owned for 3 weeks when reviewed.My only complaint is the case I wish it was smaller and more travel friendly, and if you wear the headphones for too long they might get uncomfortable.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edely, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Pricey but worth it
||Posted . Owned for 1 month when reviewed.Amazing sound and so much lighter than the last model. Luckily I caught it on sale for $50 less. The ANC is great. Perfect for plane rides. Also comes with a premium color matching case.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wokDONTrun, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
Rated 5 out of 5 stars
Best headphones I’ve tried
||Posted . Owned for 1 week when reviewed.This was one of the gifts for my girlfriend for Christmas and she totally loved it!!! Sound quality 10/10 Noise cancellation 10/10 Battery life 10/10 Overall 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdolfoP, Great! We're glad that you re enjoying the audio quality, noise canceling function, battery life, and overall performance of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Listening to music, Noise cancellation, Sound quality
Rated 5 out of 5 stars
The best over-the-ear headphones in 2022
||Posted . Owned for less than 1 week when reviewed.My "daily driver" headphones are in-ear Beats Fit Pro and AirPods Pro; wired Westone W40 (airplanes); and Bose QC35 ii (which for some reason has started to disconnect from my iPad Pro). These are the best, but I do not plan to take from home except on trips (due to their size and the case). Pros - Noise cancelling is absolutely the best for white noise (my AirPods Pro - latest firmware - has lost 80% of noise cancellation) - I can play music super low - like 5-15% of total. I can't imagine what "loud" is on these... - Sound stage is excellent. I haven't had to mess with the EQ nor on-device bass reduction, even though strong bass gives me a headache - Bluetooth connection is good with Apple products (I haven't tried multi-device connect - which works really well with Bose and Apple headphones - because I don't want to disable LDAC) - The app isn't bad. Quirky, okay, but there are a lot of controls - and you can see Sony has improved it over the past 2-3 years with more functionality - Speak-to-pause works well (disables noise cancellation and you can talk with others). Some quirks to it - i.e. if you manually turn on passthrough it will accidentally turn on noise canc ... this happens sometimes.. - Fit is comfortable compared with others (Bose QC35/45 have also been good to me) - Bluetooth connection is stable 50+ feet from the source. If this becomes a problem, you can disable some things to get greater distance Cons - The "cabin pressure" of Sony headphones appears greater than Bose - They do get warm on my ears - the "leather" is plasticky - The matte plastic coating picks up fingerprints and oil like nothing else - They cut out a bit on certain iOS sources - I need to investigate as it might be either alerts or something else confusing the Bluetooth source - Music pause (when removed from ears) always works. But resume only works about 20-30% of the time. - Touch controls can be infuriating at times. I've disabled, but it still makes the touch sound... - Dog barking and people talking still leaks through. I presume so will airplane announcements - they've had to do this for safety reasons Cost cutting - The case is really cheap - I'm guessing the zipper will break within weeks - The blue power/pairing light isn't helpful - they should have used green/blue/red for on/off status (cost cutting) - and doesn't show solid as you're turning it off - The USB port - Type C - seems cheap/weak. This could be an issue real soon. - The outside box, as well, is super cheap. You have to nearly tear it apart to get the headphone box out. [UNBOXING is awful] - They came - on day 1 - only charged 63%. That seemed a bit odd for a new release... And they are expensive - $400 is not cheap, yet the case and box are really cheap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lindros2, Thank you for the detailed review of your Sony WH-1000XM5 headphones! We're glad you like the industry-leading noise cancellation, powerful audio, excellent sound stage, easy Bluetooth pairing, multiple customization option using the Sony Headphones Connect App, comfortable fit, and overall features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
major major major major GO
||Posted . Owned for less than 1 week when reviewed.Recommended by YouTuber Flossy Carter as his his new #1 over the ear Bluetooth headphones, these have “God-tier” ANC and are packed with features no other headphone can match including AirPods Max. Not cheap but well worth it.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jac45,
You made the right choice with the Sony WH1000XM5! We're thrilled that you are enjoying the amazing features of the headphones including the industry-leading noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony!
-Ralph
Rating 4.5 out of 5 stars with 28 reviews
(28 Reviews)- TechRadarRating, 5 out of 55.0Gerald Lynch on May 12, 2022
Sony WH-1000XM5 Wireless Headphones reviewStill the best in the business, but the gains for the WH-1000XM5 are more marginal than before
Full Review - GizmodoAndrew Liszewski on May 12, 2022
Sony Once Again Delivers the Best Noise Canceling Wireless HeadphonesThe new WH-1000XM5 are the most comfortable wireless headphones out there, with amazing ANC.
Full Review - The VergeRating, 4 out of 54.0Chris Welch on May 12, 2022
Sony WH-1000XM5 review: new design, new sound, new priceFamiliar features packaged in a completely new design.
Full Review - EngadgetRating, 4.8 out of 54.8B. Steele on May 12, 2022
Sony WH-1000XM5 review | EngadgetWith upgrades to design, sound quality and active noise cancellation, the WH-1000XM5 keeps Sony's place above the competition
Full Review - Tom's GuideRating, 4 out of 54.0Simon Lucas on May 12, 2022
Sony WH-1000XM5 reviewThe Sony WH-1000XM5 headphones have arrived with better than ever performance in a more aerodynamic and eco-friendly design, but the launch price will be too high for some.
Full Review - MashableRating, 4.8 out of 54.8Miller Kern on May 21, 2022
Sony WH-1000XM5 headphones review: New design and improved sound qualitySony knocks it out of the park with its latest flagship headphones.
Full Review - Laptop MagRating, 4.5 out of 54.5Alex Bracetti on June 11, 2022
Sony WH-1000XM5 reviewBetter ANC and sound for a higher price
Full Review - androidpolice.comRating, 4.5 out of 54.5Taylor Kerns on November 18, 2022
Sony WH-1000XM5 review: The ANC headphones to beatNot a critical upgrade from the XM4, but these headphones are still amazing
Full Review