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I had the same problem. It’s something weird in the settings. On your home screen go to advanced settings. Then go to audio settings. Change your settings. Then change them back to the correct settings and that should fix the issue. The settings that I kept it on after changing them is DSEE HX ON, audio drc on, sound effect Dolby speaker virtulizer, advanced auto volume off. I hope this helps
Sorry, there was a problem. Please try again later.u made sure your tv audio settings are set to surround sound? make sure you check all the settings on the tv and also the soundbar play with them until it starts working thats what i do when something isnt working like its suppose to
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