“Bose Sound Bar and Woofer are connected to the TV with digital optical cord but no sound. Orange light on back of woofer under "service" label is on. Now the volume control is no longer on the cable remote but only on the Samsung TV remote.”
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Hi Allan. Thanks for reaching out to us about this. I'm sorry to hear about the issues you're running into. We'd be happy to help out with this. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
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