“How do I get the microphone to work? I need to record audio while wearing these and for the life of me I can’t get the microphone to work for this.”
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Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. To fix the mic issue, we kindly ask you to try the following tips: - Use the regular phone call (not calling APP, VoIP, Messenger etc.) at a different quieter place to see if it makes any difference. - Forget the Bluetooth history. - Reset the headphones by holding the Power and Volume+ buttons for 5 seconds. - Try it with another device (phone/tablet/etc.) and see if the issue persists. Please note that the microphone cannot work when the headphones plugged in an aux cable. Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
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