“I purchased the headphones in july and I am facing some serious issue with them. When I turn on the noise cancellation mode it sends a very high pitches noise from either on the speakers. Please return these or send me a replacement.”
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Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. To fix the noise canceling issue, we kindly ask you to try the following tips: - "Forget" the headphones in your device's Bluetooth history - Reset the headphones by holding the Power and Volume+ buttons for 5 seconds. - Try pairing it with another device. Please don't hesitate to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
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