My 7x is connected to the dongle but it won’t play sound through the headphones , it’s switched the Xbox option and it’s pairs. How do I get them to work? (Xbox series x) null

Question

Du2202 · Accepted Answer

Check the Xbox sound output setting in Xbox settings.

Morgan · Answer

Try a reset or check your audio settings in Xbox. You can also try to update your firmware on the headset

Paul · Answer

Sorry to see you had this issue! Lets get you in touch by connecting with our support team on this!

To connect with them, check out support.steelseries.com.

On the bottom right, there will be an NPC chatbot Johann. He will ask a few questions to ensure you get to the proper team. If you do not see this bot, please disable your ad block and refresh the page.

“My 7x is connected to the dongle but it won’t play sound through the headphones , it’s switched the Xbox option and it’s pairs. How do I get them to work? (Xbox series x)”

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