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Questions & Answers

Your price for this item is $479.99
Page Showing 241-260 of 293 questions
  • QuestionCan I add a hard drive for expanded storage and if so can it be external?

    Asked by Jimi.

    • Answer yes up to 4tb but not in conjunction with the interal drive

      Answered by Solomon

  • QuestionCan you use these in manufactured homes

    Asked by Sky.

    • Answer Yes you can, your only difficulty will be running the wires in a manufactured home, but otherwise no issues.

      Answered by Nick

  • QuestionDo these all go back to the dvr or does each camera need a power source near by

    Asked by Matt.

    • Answer Both sort of. Each camera comes with a cable that runs from the camera itself to the DVR. Each end of that cable has two connections. On one end, the end that goes to the camera, both connections go into the short (about 1 foot) cable that runs directly out of the camera. The other end of the cable also has a split where one attaches to the DVR and the other attaches to a power source. Each power source will support four cameras. So, in the box, they send you three different power sources because there are 10 cameras. I hope that makes sense. If you need me to clarify I will.

      Answered by Tracy27

  • QuestionCan you hear what people are saying

    Asked by Anonymous.

    • Answer Hello, Thank you for reaching out to us. The cameras included in this kit will not have audio features. Please let us know how we may further assist you, Thank you, JV Swann Customer Support

      Answered by Swann

  • QuestionWhat powers the camera?

    Asked by Hector.

    • Answer There is a different power supply for the cameras....... there is one power plug for 2 cameras, then each other 4 cameras have a seperate power supply. All plug in to a regular wall plug or surge protector.

      Answered by Pedro

  • QuestionThe system I have now uses analog 5 and 2 MP cameras connected to RG59 cables with 12 volts for the cameras. Can I use my existing cables with this system or do I have to change the cables?

    Asked by Johnny.

    • Answer Hello Scooter, Thank you for reaching out to us. Yes, you can use the same wiring. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

      Answered by Swann

  • Questionhello, does this camera record sound right out of the box, or does it need extra accessories?

    Asked by bitervo.

    • Answer Does not have audio. You will need accessories

      Answered by Great

  • QuestionDoes the DVR have ethernet or wifi capability?

    Asked by Kevins22.

    • Answer Hello Kevins22, Thank you for reaching out to us. Yes, this unit can be connected to the internet via ethernet port. At this time wireless options to your network are not available but will launch within the near future. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

      Answered by Swann

  • QuestionDo these cameras capture Audio?

    Asked by Christina.

    • Answer No these cams does not record audio but you can buy microphones with a rca jack that does record on channel 1 only since this model has only one rca audio input-dericam has a great mic for this dvr

      Answered by jenz

  • QuestionWhat kind of cabling is used, and how much comes in the box?

    Asked by Kevins22.

    • Answer Hello Kevins22, Thank you for reaching out to us with your question. This kit will include 60 feet of BNC cable per camera. This will be wired from the camera back to the recorder. Additional wiring is available sold separately. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

      Answered by Swann

  • QuestionWhat if I need longer cables? The cameras will be well over 60ft from the system dvr.

    Asked by Anonymous.

    • Answer Longer cables can be purchased at BestBuy, Walmart, or Amazon.

      Answered by RetiredCajun

  • QuestionIs there any monthly fees for this unit.

    Asked by Joe.

    • Answer No. Only if you use dropbox space.

      Answered by Biodrain

  • QuestionCan I use swann view app with this model?

    Asked by Rvtech.

    • Answer Hello Rvtech, Thank you for your question. This can use either the HomeSafe View application (if running older firmware) or the Swann Security application (if running latest firmware update). These applications are available for Android and IOS devices. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

      Answered by Swann

  • QuestionDoes this system have the capability to record 24 hours continuously? So that you can playback the last 24 hours.

    Asked by Ed.

    • Answer Hello Ed, Thank you for your question. Yes, this can be set to continuously recorder onto its 1 TB hard drive and/or be set to be triggered based on the PIR heat and motion detectors. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

      Answered by Swann

  • QuestionAre these wireless

    Asked by Rick.

    • Answer Hello Rick, Thank you for your question. This is a hardwired system. Please let us know how we may further assist you, Thank you, JV Swann Customer Support

      Answered by Swann

  • QuestionDoes work in 220v

    Asked by IndianIdol.

    • Answer Hello, Thank you for reaching out to us. This will work with a Standard US 120V outlet. You can try using a converter from 220v to 120V, although this is not recommended. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

      Answered by Swann

  • Questionhow many hours does it record

    Asked by joe.

    • Answer Hello Joe, Thank you for your question. There is many variables that will contribute to how many hours this unit will record. Recording resolution, PIR settings, and frame rate will contribute to how long your unit will record. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

      Answered by Swann

  • QuestionCan I use cloud ?

    Asked by Bengaliman.

    • Answer You can access anywhere and has options for a dropbox upload

      Answered by Biodrain

  • QuestionHow many days back will this device store memory for?

    Asked by Emily.

    • Answer It depends on your settings. If you have 24hr recordings it will be less. I have went back 6 months and I have mine 24hr. But I have only had it 6months

      Answered by Great

  • QuestionCan I control PTZ cameras with this system?

    Asked by PTZ.

    • Answer Hello, Thank you for reaching out to us with your question. Yes, you can control a compatible PTZ camera with this recorder kit. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

      Answered by Swann