Questions & Answers

Name: Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand: Swann
SKU: 6331753
Price: 479.99 USD
Rating: 4.3 (366 reviews)

Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White

Model:: SWDVK-1645810WL-US; |
SKU:: 6331753

User rating, 4.3 out of 5 stars with 366 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 161-180 of 293 questions

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QuestionI just bought the 6 camera system, there are only enough places to plug in 5 camers how do I plug in the six camera
Asked 5 years ago by Anonymous.
- Answer There is one four way splitter and another two way splitter for powering all 6 cameras. I didn't see the two way at first either
  Answered 5 years ago by CarlosDanger
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QuestionCan you have more than 1 person viewing The cameras on the app at the same time from different phones?
Asked 5 years ago by Kestrel.
- Answer Hello MysticalAngel78, Thank you for reaching out to us with your question. Yes, more than one person can remotely access this unit simultaneously. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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Questionis there a manufacture warranty
Asked 5 years ago by sher.
- Answer Hello Sher, Thank you for reaching out to us with your question. Yes, we offer a 1-year warranty provided a copy of your receipt or 18-months with valid registration (registration is free but must be done within the first 30 days of purchase on Swann.com). Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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Questionthe property is big, can I get solar-powered cameras?
Asked 5 years ago by franksfinds.
- Answer Only if you use wireless cameras. Then the camera doesn't care what source your power is, as long as it proved enough volts and amperage.
  Answered 5 years ago by Shane
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Questiondo these cameras have the night color vision?
Asked 5 years ago by FRANK.
- Answer Hello Frank, Thank you for reaching out to us with your question. Yes, the cameras included in this kit have color night vision. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionWhat is the Megapixel on the cameras
Asked 5 years ago by Ken.
- Answer Hello Ken, Thank you for reaching out to us with your question. The cameras included in this kit are 2 MP cameras. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionCan you use the existing cable wires from a Night Owl system for the new Swann camera system?
Asked 5 years ago by Anonymous.
- Answer No doesn’t use any wires. Runs on batteries and wifi
  Answered 5 years ago by Kestrel
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QuestionCan this system be accessed remotely via a HughesNet Gen 5 Satellite System. I'm looking for a 4-6 camera wired system that stores locally but is accessible on demand (and hopefully with alerts) via my HughesNet Gen 5 system.
Asked 5 years ago by JeffBob.
- Answer Hello JeffBob, Thank you for reaching out to us with your question. We are sorry to inform you that this system will only work with Swann Software. We have yet to test compatibility with a HughesNet Gen 5 Satellite System. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionTwo questions. First is there a way to turn off the password so you don’t have to put one in every time. 2nd the lights on my cameras do not turn on at night when there is motion detected. My cameras are not connected to internet.
Asked 5 years ago by Newtothisstuff.
- Answer Hello Newtothisstuff, Thank you for reaching out to us with your questions. Yes, the password can be disabled if needed. The settings for the lights on your cameras will require an adjustment in order to be triggered. Please contact our support team for a walkthrough. https://www.swann.com/us/contact-tech-support We look forward to further assisting you. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionCan multiple people log into the account and view the live feed? And can they switch between the camera veiws?
Asked 5 years ago by GHOSTHUNTER.
- Answer Hello Ghosthunter, Thank you for reaching out to us. There is no specific limit but we recommend no more than 3 connections at once; the available bandwidth of the internet connection that the camera is using may also limit the connections that can be sustained. Yes, each device can switch between views independently. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionWhat is the maximum distance the cameras will detect motion?
Asked 5 years ago by Mike.
- Answer Hello Mike, Thank you for reaching out to us with your question. The PIR sensors on the cameras will have a range of 32 feet. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionDoes the cameras require a separate power cable? Can you run a camera about 200 yards?
Asked 5 years ago by Anonymous.
- Answer Hello, Thank you for reaching out to us with your question. Yes, the cameras in this kit will have a separate power supply unit. Although the 60-foot coaxial cable will be joined with the power line that will connect to that power supply to carry the current. The longest recommended run is 300 feet. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionIs it POE
Asked 5 years ago by Ty.
- Answer Hello Ty, Thank you for reaching out to us with your question. No, this system will use BNC coaxial cables. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionHow long are the cables included with this package?
Asked 5 years ago by Jaggedmeat.
- Answer 50 ft
  Answered 5 years ago by Billygoat
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QuestionDo the cameras have to have a separate power source or when you plug in to DVR that acts as the power source? Also if you have existing cameras can they plug in to the DVR?
Asked 5 years ago by Anonymous.
- Answer Hello, Thank you for reaching out to us with your questions. Yes, you will have a total of 3 power supply units. One for the DVR, one that supports 4 cameras, and another that supports 2 cameras. Not all cameras are cross-compatible. Provided the model information for your current cameras we will be able to confirm if the units will work together. Please contact our support team for further assistance if needed. https://www.swann.com/us/contact-tech-support Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionAre you able to set it so it will not detect motion at a certain distance? We have a street close by us and don't want it picking all the traffic up.
Asked 5 years ago by Jessi.
- Answer So far so good, image is sharp and good quality, Try to focus the camera on the entrance so that less traffic noise interference will be detected.
  Answered 5 years ago by RajW
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QuestionDo you have to have WiFi for these?
Asked 5 years ago by Bess.
- Answer Hello Bess, Thank you for reaching out to us with your question. This kit currently requires a wired connection to your network. We will soon launch an accessory that will allow this unit to connect to your network wirelessly. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionWill this work with Home Safe View? I have other systems using Home Safe View.
Asked 5 years ago by Bob3d.
- Answer According to the company ,yes.I have had better luck with Swann Security.After 2 support calls I did find out that you can only have one account open at any time.If you have more than one device you need to share or log-out and log-in with new one.
  Answered 5 years ago by gls1999
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QuestionCan this be viewed through an iPhone?
Asked 5 years ago by Anonymous.
- Answer Hello, Thank you for reaching out to us with your question. Yes, using the new Swann Security application. You can remotely access your unit on your mobile device or computer. Please know that the recorder will require a hardwired connection to your network. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionDo you have a system that is wireless?
Asked 5 years ago by Rick.
- Answer Hello Rick, Thank you for reaching out to us. We are sorry to inform you that we do not have a wireless system that fits these exact requirements. We do have DVR/NVR kits that can connect to your network wirelessly. Please contact our support teams for further assistance. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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Questions & Answers

Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White

Q: QuestionI just bought the 6 camera system, there are only enough places to plug in 5 camers how do I plug in the six camera

Q: QuestionCan you have more than 1 person viewing The cameras on the app at the same time from different phones?

Q: Questionis there a manufacture warranty

Q: Questionthe property is big, can I get solar-powered cameras?

Q: Questiondo these cameras have the night color vision?

Q: QuestionWhat is the Megapixel on the cameras

Q: QuestionCan you use the existing cable wires from a Night Owl system for the new Swann camera system?

Q: QuestionCan this system be accessed remotely via a HughesNet Gen 5 Satellite System. I'm looking for a 4-6 camera wired system that stores locally but is accessible on demand (and hopefully with alerts) via my HughesNet Gen 5 system.

Q: QuestionTwo questions. First is there a way to turn off the password so you don’t have to put one in every time. 2nd the lights on my cameras do not turn on at night when there is motion detected. My cameras are not connected to internet.

Q: QuestionCan multiple people log into the account and view the live feed? And can they switch between the camera veiws?

Q: QuestionWhat is the maximum distance the cameras will detect motion?

Q: QuestionDoes the cameras require a separate power cable? Can you run a camera about 200 yards?

Q: QuestionIs it POE

Q: QuestionHow long are the cables included with this package?

Q: QuestionDo the cameras have to have a separate power source or when you plug in to DVR that acts as the power source? Also if you have existing cameras can they plug in to the DVR?

Q: QuestionAre you able to set it so it will not detect motion at a certain distance? We have a street close by us and don't want it picking all the traffic up.

Q: QuestionDo you have to have WiFi for these?

Q: QuestionWill this work with Home Safe View? I have other systems using Home Safe View.

Q: QuestionCan this be viewed through an iPhone?

Q: QuestionDo you have a system that is wireless?

Most-viewed items

QuestionI just bought the 6 camera system, there are only enough places to plug in 5 camers how do I plug in the six camera

QuestionCan you have more than 1 person viewing The cameras on the app at the same time from different phones?

Questionis there a manufacture warranty

Questionthe property is big, can I get solar-powered cameras?

Questiondo these cameras have the night color vision?

QuestionWhat is the Megapixel on the cameras

QuestionCan you use the existing cable wires from a Night Owl system for the new Swann camera system?

QuestionCan this system be accessed remotely via a HughesNet Gen 5 Satellite System. I'm looking for a 4-6 camera wired system that stores locally but is accessible on demand (and hopefully with alerts) via my HughesNet Gen 5 system.

QuestionTwo questions. First is there a way to turn off the password so you don’t have to put one in every time. 2nd the lights on my cameras do not turn on at night when there is motion detected. My cameras are not connected to internet.

QuestionCan multiple people log into the account and view the live feed? And can they switch between the camera veiws?

QuestionWhat is the maximum distance the cameras will detect motion?

QuestionDoes the cameras require a separate power cable? Can you run a camera about 200 yards?

QuestionIs it POE

QuestionHow long are the cables included with this package?

QuestionDo the cameras have to have a separate power source or when you plug in to DVR that acts as the power source? Also if you have existing cameras can they plug in to the DVR?

QuestionAre you able to set it so it will not detect motion at a certain distance? We have a street close by us and don't want it picking all the traffic up.

QuestionDo you have to have WiFi for these?

QuestionWill this work with Home Safe View? I have other systems using Home Safe View.

QuestionCan this be viewed through an iPhone?

QuestionDo you have a system that is wireless?