Questions & Answers
- Model:
- SWDVK-1645812WL-US
- |
- SKU:
- 6375666
Q: QuestionWhat is the Megapixel on the cameras
Asked by Ken.
- A:Answer Hello Ken, Thank you for reaching out to us with your question. The cameras included in this kit are 2 MP cameras. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionCan you use the existing cable wires from a Night Owl system for the new Swann camera system?
Asked by Anonymous.
- A:Answer No doesn’t use any wires. Runs on batteries and wifi
Answered by Kestrel
Q: QuestionCan this system be accessed remotely via a HughesNet Gen 5 Satellite System. I'm looking for a 4-6 camera wired system that stores locally but is accessible on demand (and hopefully with alerts) via my HughesNet Gen 5 system.
Asked by JeffBob.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello JeffBob, Thank you for reaching out to us with your question. We are sorry to inform you that this system will only work with Swann Software. We have yet to test compatibility with a HughesNet Gen 5 Satellite System. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionTwo questions. First is there a way to turn off the password so you don’t have to put one in every time. 2nd the lights on my cameras do not turn on at night when there is motion detected. My cameras are not connected to internet.
Asked by Newtothisstuff.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello Newtothisstuff, Thank you for reaching out to us with your questions. Yes, the password can be disabled if needed. The settings for the lights on your cameras will require an adjustment in order to be triggered. Please contact our support team for a walkthrough. https://www.swann.com/us/contact-tech-support We look forward to further assisting you. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionCan multiple people log into the account and view the live feed? And can they switch between the camera veiws?
Asked by GHOSTHUNTER.
- A:Answer Hello Ghosthunter, Thank you for reaching out to us. There is no specific limit but we recommend no more than 3 connections at once; the available bandwidth of the internet connection that the camera is using may also limit the connections that can be sustained. Yes, each device can switch between views independently. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionWhat is the maximum distance the cameras will detect motion?
Asked by Mike.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello Mike, Thank you for reaching out to us with your question. The PIR sensors on the cameras will have a range of 32 feet. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionDoes the cameras require a separate power cable? Can you run a camera about 200 yards?
Asked by Anonymous.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello, Thank you for reaching out to us with your question. Yes, the cameras in this kit will have a separate power supply unit. Although the 60-foot coaxial cable will be joined with the power line that will connect to that power supply to carry the current. The longest recommended run is 300 feet. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionIs it POE
Asked by Ty.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello Ty, Thank you for reaching out to us with your question. No, this system will use BNC coaxial cables. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionHow long are the cables included with this package?
Asked by Jaggedmeat.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer 50 ft
Answered by Billygoat
Q: QuestionDo the cameras have to have a separate power source or when you plug in to DVR that acts as the power source? Also if you have existing cameras can they plug in to the DVR?
Asked by Anonymous.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello, Thank you for reaching out to us with your questions. Yes, you will have a total of 3 power supply units. One for the DVR, one that supports 4 cameras, and another that supports 2 cameras. Not all cameras are cross-compatible. Provided the model information for your current cameras we will be able to confirm if the units will work together. Please contact our support team for further assistance if needed. https://www.swann.com/us/contact-tech-support Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionAre you able to set it so it will not detect motion at a certain distance? We have a street close by us and don't want it picking all the traffic up.
Asked by Jessi.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer So far so good, image is sharp and good quality, Try to focus the camera on the entrance so that less traffic noise interference will be detected.
Answered by RajW
Q: QuestionDo you have to have WiFi for these?
Asked by Bess.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello Bess, Thank you for reaching out to us with your question. This kit currently requires a wired connection to your network. We will soon launch an accessory that will allow this unit to connect to your network wirelessly. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionWill this work with Home Safe View? I have other systems using Home Safe View.
Asked by Bob3d.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer According to the company ,yes.I have had better luck with Swann Security.After 2 support calls I did find out that you can only have one account open at any time.If you have more than one device you need to share or log-out and log-in with new one.
Answered by gls1999
Q: QuestionCan this be viewed through an iPhone?
Asked by Anonymous.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello, Thank you for reaching out to us with your question. Yes, using the new Swann Security application. You can remotely access your unit on your mobile device or computer. Please know that the recorder will require a hardwired connection to your network. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionDo you have a system that is wireless?
Asked by Rick.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello Rick, Thank you for reaching out to us. We are sorry to inform you that we do not have a wireless system that fits these exact requirements. We do have DVR/NVR kits that can connect to your network wirelessly. Please contact our support teams for further assistance. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionCan I add a microphone to these cameras? If so where can I purchase the microphone. Thank you
Asked by Vic.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello Vic, Thank you for reaching out to us. Yes, a microphone can be added to your recorder. You will need to purchase self-powered CCTV microphones. Please contact our support team for more information. https://www.swann.com/us/contact-tech-support Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionHi, we have 9 acres of land, trying to put cameras on 2 different houses, & out by a fence away from the house, would these work?
Asked by BoyMom89.
- A:Answer Hello BoyMom89, Thank you for reaching out to us with your question. The longest recommended run on our systems is 300 feet. If the distance ran falls within this range you should not have any issues. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

Q: QuestionWill I get notifications when motion is detected?
Asked by Mike.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer With the app on your phone yes.
Answered by gls1999
Q: QuestionCan I buy this system and add additional cameras? If so how many more can I add?
Asked by cameras.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer The eight channel system can have eight cameras.Just make sure you have the power supply and cables for each camera.
Answered by gls1999
Q: QuestionHow many inferred lights on each camera
Asked by Moe.
This question was asked about the related product: Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- A:Answer Hello Moe, Thank you for reaching out to us with your question. Each camera will have 12 IR lights. Please let us know ow we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann

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