“I have a swwhd-outcam. I am trying to pair the camera with my phone, but when I get to the part of Connect To Camera`s Hotspot, I connect to the camera`s network but then nothing happens.I already tried to reset the camera, and I have the blue light blink”
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Hello, We are sorry to hear that you are having issues connecting. The Wi-Fi range can be up to 65ft / 20m but Wi-Fi signal can be reduced by many things around the home. Take into consideration the amount of walls the Wi-Fi signal must pass through and their construction. The more solid the building material or the more metal the signal must pass through the more impact it has on the Wi-Fi signal. Also take note of electrical equipment and other appliances that may affect the Wi-Fi signal. Some experimentation with locations may be required to get the optimal signal, check the signal strength in the app to give you a guide on the most suitable placement options. Please contact us for troubleshooting guides. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/contactsupport Please let us know how we may further assist you, Thank you. JV Swann Customer Support
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