one camera blk / white at night- sb color. other 3 in color at night. geek squad can't figure out to fix- said the 3 in color due to lights around house. is this true? 1 channel is now locked, how do you fix it? null

Question

Swann · Accepted Answer

Hello Izzy,

Thank you for reaching out to us with your question. Based on the information provided, we would recommend reaching out to a member of our support team and requesting to be set for a callback with a Level 2 Support Team member. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

https://support.swann.com/hc/en-us

Since there are many variables that can contribute to the issues you are having, we are not able to troubleshoot through this forum.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

James · Answer

No clue as to how to fix that, but I am MASSIVELY disappointed in the user interphase of this system. Not user friendly at all. Would look at a different system if I could do it over again.

“one camera blk / white at night- sb color. other 3 in color at night. geek squad can't figure out to fix- said the 3 in color due to lights around house. is this true? 1 channel is now locked, how do you fix it?”

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