“Why is my scheduled receive date a week after launch?! The game released on the 26th and ,through customer service, my console/game bundle won't be here til April 2nd. Why couldn't I just get it on release date?”
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This is the first and last thing I will preorder from Best Buy. I also have an email stating “RECEIVE by March 26” which to me sounds like they should have shipped that thing by Wednesday. I don’t even have a shipment date, just an email saying that if I don’t have it by April 9th(!!!!) Bestbuy will cancel my order, an order I cant cancel myself at this point, essentially leaving my money in limbo for the next two weeks.
Sorry, there was a problem. Please try again later.I contacted Best Buy's customer support and they informed me I should just be happy I got ahold of a limited edition console. And that Best Buy had it set to ship by the 26th which is completely false seeing as it was marketed (and even on my email receipt) that I would "Get it by March 26th". Then they shipped it UPS ground(1-5 day) instead of 2 day or 3 day.
Sorry, there was a problem. Please try again later.At least you still have a received date, mine was delayed. Well done Best Buy.
Sorry, there was a problem. Please try again later.Mine is delayed without a date. Why you let me pre-order when you can't guarantee the shipment on release date.
Sorry, there was a problem. Please try again later.I got that email weeks ago saying the release date is the 26th. Since then the site said I would get it by the 26th. Come the 26th the tracking said shipped and that I would get it that day. Then it said I'm getting it Wednesday even though it said I was getting it that day...
Sorry, there was a problem. Please try again later.This is my last time doing business with Best Buy. I called for days leading up to launch asking if my Switch would get delayed. I was reassured it should still come in time. Bullshhhh... Then they told me on release day it was being prepared to ship only to be delayed indefinitely the following day. Goodbye, Best Buy and your bad business practices!
Sorry, there was a problem. Please try again later.It seems that the bundles and collectors editions have been delayed nation wide for shipping. Amazon, Target, Walmart and Gamestop are all being delayed will early April.. It seems that these weren't sent in time to the stores warehouses.
Sorry, there was a problem. Please try again later.Hey don’t even bother if you have contacted customer support. They will literally do nothing, apologize, and say they understand...Best Buy is a joke.
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