A:AnswerIn order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerFor inquiries concerning installation, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support
A:AnswerOur portable ACs are designed to be self-evaporating, meaning most condensation is automatically reused and expelled through the exhaust system. However, in very humid environments, the unit may collect more water than it can evaporate. In that case, a drain tube may be needed for continuous drainage. If there is frequent water buildup, or if the unit indicates the tank is full, we recommend connecting the drain hose. Hope this helps! Thank you, TCL Customer Support
A:AnswerOur portable ACs are designed to be self-evaporating, meaning most condensation is automatically reused and expelled through the exhaust system. However, in very humid environments, the unit may collect more water than it can evaporate. In that case, a drain tube may be needed for continuous drainage. If there is frequent water buildup, or if the unit indicates the tank is full, we recommend connecting the drain hose. Hope this helps! Thank you, TCL Customer Support
A:AnswerThis AC unit has an approximate Combined Energy Efficiency Ratio (CEER) of 7.3, which measures how efficiently the unit cools while accounting for standby power usage. In addition, the estimated yearly energy cost is $104. The cost will depend on your utility rates and use. Hope this helps! Thank you, TCL Customer Support
A:AnswerThe installation manual says the window slider kit fits openings from 26.6 to 48.5 inches. The 59 inches mentioned previously is the maximum extension of the exhaust duct hose.
