“I hardly lost the ability to load Prime TV. This worked until recently. I have amazon membership.”
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You can first try uninstalling the streaming channel and then reinstalling it. To do this you can highlight the streaming channel on the home screen and press the asterisk (*) button on your remote, then scroll down to 'Remote channel'. You would then need to go to Home>Streaming Channels>Search Channels>Type in Prime Video. You would then select the streaming channel and select 'Add channel'. If this is still not working, you can reach out to us at [email protected] for further assistance. Thank you, TCL Customer Support
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