“The sound sometimes goes out completely when switching between programs and the only solution is to unplug the TV, then plug it back in after a few seconds. Is this a defect? Is there another fix?”
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No solution but I have had the same problem. Seems like it is a Toshiba bug. Mark
Sorry, there was a problem. Please try again later.Hi Morgankatarn, thank you for bringing this to our attention. Since you did some troubleshooting, you can also try to check the software update of your TV. To manually check for a System Update, users can go to "Home" > "Settings" > "Device" > "About" > "Software Version" > "Check for System Update". If the issue persists, you can call our Toshiba Hotline at 855-527-4211. Gly | Toshiba Support | https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
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