Questions & Answers

Q: QuestionWhat is the resolution of this Toshiba TV?

• A:Answer This Toshiba TV has a 4K resolution, which is four times the detail of Full HD.

Q: QuestionWhat type of speakers are built into the Toshiba TV?

• A:Answer The Toshiba TV has downward-firing speakers built in.

Q: QuestionHow does the Auto Low Latency Game Mode enhance gaming performance?

• A:Answer The Auto Low Latency Game Mode significantly improves input lag, making your commands from the controller feel almost instantaneous on the screen.

Q: QuestionDoes this TV include any HDR technology?

• A:Answer Yes, this TV supports both Dolby Vision HDR and HDR10.

Q: QuestionCan I control this TV with my voice?

• A:Answer Yes, you can control the TV with your voice using the included Alexa Voice Remote.

Q: QuestionDistance between legs

Asked 2 years ago by Mikell.

• A:Answer I purchased this size specifically because of the distance of the bottom legs to fit on top of a large portable fireplace shelves. The leg distance is 31" and it is a perfect fit for my piece of furniture.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you wall mount this tv

Asked 2 years ago by Anonymous.

• A:Answer YES

  Answered 2 years ago by CanonVerified Purchase

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Q: QuestionDOES THIS TV HAVE A MATTE OR GLOSSY SCREEN. I DO NOT WANT TO SEE LIGHT AND MY TV SCREEN

Asked 1 year ago by MIKE.

• A:Answer Hi Mike! Yes, the Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV has a matte screen finish. This means that the screen is designed to reduce glare and reflections, providing a clearer viewing experience with less distraction from ambient light sources. This feature is ideal for those who want to minimize the appearance of light on their TV screen. JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243

  Answered 1 year ago by Toshiba Customer Care

  
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Q: QuestionDoes it have an internet browser built in

Asked 2 years ago by Browser.

• A:Answer Hi Toshiba Customer, thank you for your interest in the Toshiba 50C350KU. Yes, the TV has a web browser. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 2 years ago by Toshiba Product Expert

  
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Q: QuestionThe sound sometimes goes out completely when switching between programs and the only solution is to unplug the TV, then plug it back in after a few seconds. Is this a defect? Is there another fix?

Asked 2 years ago by Morgankatarn.

• A:Answer No solution but I have had the same problem. Seems like it is a Toshiba bug. Mark

  Answered 2 years ago by MarkTVerified Purchase

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Q: QuestionDoes the remote have numbers?

Asked 2 years ago by Anonymous.

• A:Answer No.

  Answered 2 years ago by Rp20Verified Purchase

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Q: QuestionWhen using the amazon fire tv option on this tv can 2 bluetooth headphones be used simultaneously?

Asked 2 years ago by Beachman.

• A:Answer YES

  Answered 2 years ago by CanonVerified Purchase

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Q: Questioncan you get peacock, paramount plus, hulu, netflix, prime and hbo max?

Asked 2 years ago by susan.

• A:Answer Yes

  Answered 2 years ago by ShawnVerified Purchase

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Q: Questionis the scalloped rainbow pattern a defect or just how these led screens are? It appears on right central part of screen no matter what display settings I choose, it is especially evident on lighter backgrounds.

Asked 1 year ago by Katie.

• A:Answer It's a defect in the screen, I bought a 32" that was like that. I returned it and the next one was perfect. Has nothing to do with LED.

  Answered 1 year ago by user425648Verified Purchase

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Q: QuestionDo you need an internet connection to watch?

Asked 1 year ago by Anonymous.

• A:Answer Yes, the Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV (Model: 50C350LU) requires an internet connection to access streaming channels, apps, and other online content. You can connect it via Wi-Fi or Ethernet. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | Toshiba Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by Toshiba Customer Care

  
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Q: QuestionIs it normal for the four corners of the screen to be dark? Just bought the tv and right out of the box finding this condition. It appears as though the display does not fill 100% of the screen. Estimated 2% of the display in each corner is dark.Thank you

Asked 1 year ago by marblerye2.

• A:Answer Your screen should have a full picture including the corners. Mine did until it went out today after 16 months.

  Answered 1 year ago by WilliamC

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Q: QuestionWhy does my Toshiba 50-in keep going screen dark. It is approximately 2 weeks since I purchased it

Asked 1 year ago by Anonymous.

• A:Answer If you're experiencing issues with your Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV screen going dark, here are some helpful troubleshooting steps you can try: If you have any external devices connected to your TV, please take a moment to inspect the cables for any signs of defects. Sometimes, simply adjusting the picture settings can resolve display issues. Please explore the settings menu to see if any adjustments can be made. You can try power cycling the TV. To do this, turn off the TV and unplug it from the wall outlet. Wait for about a minute or two, then plug it back in and turn it on again. If the issue still persists you may contact our customer service team for further assistance at this phone number 855-527-2411. Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243

  Answered 1 year ago by Toshiba Customer Care

  
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Q: QuestionWhat does Smart Fire tv mean?

Asked 1 year ago by Dodie.

• A:Answer Hi Dodie, thank you for letting us know your concern. When a TV is described as a "Smart Fire TV," it means that the television has both the features of a smart TV and the Fire TV platform integrated into it, allowing users to access a wide range of streaming content and other digital services directly from their television. If you have further questions, do not hesitate to reach us. Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243

  Answered 1 year ago by Toshiba Customer Care

  
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Q: QuestionCan you use cable with this tv?

Asked 2 years ago by Feed.

• A:Answer If you mean cable tv, yes. I have mine hooked up to a set top box and switch back and forth using the hdmi for streaming and the box for cable. It was fairly easy to set up (Xfinity). I assume it would be similar to other cable companies

  Answered 2 years ago by DiamondVerified Purchase

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