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If you're experiencing issues with your Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV screen going dark, here are some helpful troubleshooting steps you can try: If you have any external devices connected to your TV, please take a moment to inspect the cables for any signs of defects. Sometimes, simply adjusting the picture settings can resolve display issues. Please explore the settings menu to see if any adjustments can be made. You can try power cycling the TV. To do this, turn off the TV and unplug it from the wall outlet. Wait for about a minute or two, then plug it back in and turn it on again. If the issue still persists you may contact our customer service team for further assistance at this phone number 855-527-2411. Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
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