“My tv froze after watching a movie, nothing is working and I do not see an on off button on the tv as the remote is frozen as well? On off button ? To do a hard shut down?”

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• You may want to simply unplug the TV for about 30 seconds. See if it works again after plugging in again.

  Answered by Retired2018 5 years ago

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• For instructions to do a Hard Factory Reset on your TV, please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support

  Answered by Toshiba Customer Care 6 years ago

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