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make sure your PS4 has the latest firmware update: http://manuals.playstation.net/document/en/ps4/settings/backup.html
Sorry, there was a problem. Please try again later.Thanks for your question, Niki. What operating system is your computer running? Yes, this Canvio Connect external hard drive is compatible with Playstation 4. However, you may have to reformat the drive to the FAT 32 file structure in order for it to be compatible with the Playstation 4. If you do have to reformat the drive it will erase the contents from the drive. Which device did you use to format the drive, the Playstation 4 or your computer?
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