“I just got a Arris SB8200 (DOCSIS 3.1) modem that is giving me 950mbs when hardwired. However, when going through my Archer AX50 3000 I can only get a maximum of 350mbs download. Thanks for any advice or information.”
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Hi! If you are connecting to the AX50 via Ethernet, please try another cable, and check to make sure the router's QoS settings are not configured to control or limit bandwidth. However, if you are connecting via WiFi, please ensure you are connecting via the 5GHz band for best results, and that the router's firmware is fully up to date, as shown in our FAQ here: https://www.tp-link.com/us/support/faq/2139/ For further assitance, please reach out to our support team directly using any of the options here: https://www.tp-link.com/us/support/contact-technical-support/
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