A:AnswerHi. This is Ramel from TracFone Wireless. You will get 24GB of data total for the year. Should you have questions, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the word HELP and send it to 611611. Thank you.
A:AnswerHi. This is Ryan from TracFone Wireless. If you go pass your Data allocation of your plan, you'll likely experience issues with your Data Service.
A:AnswerHello. This is Charinadelle from TracFone Wireless. Regard with your concern, yes they can assist you with that. However, you can also contact us for further assistance via this chat link https://www.tracfone.com/support/contactus. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:AnswerHello. This is Aira from TracFone Wireless. Yes, you can keep your existing number. To better assist you, kindly reach us at https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu. Thank you.
A:AnswerHi. This is Joel from TracFone Wireless. Regarding your concern, after adding this plan, your new service end date will be on July 6, 2025. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you
A:AnswerHi. This is Redje from TracFone Wireless. No. The plan does not include hotspot data. You can avail of our $40 plan that is hotspot-capable. Thank you.
A:AnswerHi. This is Jomarey from TracFone Wireless. Please accept our deepest apology for this experience. We do not want our customers to encounter issues with the service we offer. Kindly contact us via this chat link https://www.tracfone.com/support/contactus, so we can provide a thorough explanation and concrete resolution for this issue. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:AnswerYes, they will assist you over the phone. I would recommend saving all receipts to make sure they applied the correct plan. I paid for unlimited T&TXT and 6 months in Tracfone informed me I had purchased the wrong plan. Very frustrating. So, purchased another Unlimited plan from Best Buy....and saved EVERYTHING!! But, service is fine.
