My mom has an existing Sprint flip phone. Can she keep the same phone number if we switch her to a Tracfone? Do I just bring her phone into a Best Buy and they switch it? null

Question

Alrightmommy · Accepted Answer

Yes, online they have the byop and keep your same number you’ll just have to purchase the SIM card which isn’t pricey at all.

HutchDeluxe · Answer

Yes, they can help you do that. There is a code you need to get from Sprint to do this, but Best Buy staff know how to ask them for the right information.

Keith · Answer

You should be able to keep your old number. You have to call Tracfone customer service directly because Best buy doesn't activate Tracfone service to my knowledge.

Annie · Answer

Yes she can keep the same phone number. She needs to have an unlocked phone for that. When you call tracfone they'll set it up.

TracFone Wireless · Answer

Hi. This is Cristy from TracFone Wireless. Yes. She can keep her current phone number as long as it is still active. To properly assist you, please contact us via chat using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Answered by TracFone Wireless 8 years ago

“My mom has an existing Sprint flip phone. Can she keep the same phone number if we switch her to a Tracfone? Do I just bring her phone into a Best Buy and they switch it?”

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