Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 602 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the $39.99 Basic Phone Card's affordability and ease of use. Many appreciate the flexibility of paying for minutes and the ability to carry over unused minutes. Positive feedback also highlights the card's compatibility with various phones and its provision of talk time, text, and data. While some mention the absence of a contract as a benefit, there are no significant negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 602 reviews
  • Pros mentioned:
    Minutes

    Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tracfone cards, now I am set for another 90 days. I get triple the minutes and I get to carryover the minutes, and texts I don't use. I highly recommend tracfones and their cards. :-)

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. this is Cristy from TracFone Wireless. We're happy to hear that you love our service cards. Thank you for giving us such positive feedback. It really helps us to keep going and delivering the best. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Price, Service

    Rated 5 out of 5 stars

    least expensive way to renew for year. Buy 4.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy 4 of these and you can get 1 year of service with TracFone for $80 and change. The minutes and texts are a small extra, but the big advantage is the 1 year extension. Buy 4 of these and you get 360 days of service. Then find your data cards and buy them separately. I used these because I carried over a large number of texts and minutes, and bought 3 x 1 Gig data cards for $10 each. This will last for most of a year for a total of around $112. That works out to less than $10 per month for 4G LTE data, 360 days of service, and all my carryover texts and minutes. SWEET!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Cristy from TracFone Wireless. Thank you for your time to give us a review and choosing us to service your cellular needs. We look forward to keep doing business with you for more years to come. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use, Minutes

    Rated 5 out of 5 stars

    Love my Tracfone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought me a Tracphone for Christmas in 2016 from Best Buy when I was a patient in a Rehab home. I absolutely love it & very easy to use. Tracfone is a great company & always helpful when I have a question. What I like about it is that the minutes roll over as long as you don't let it lapse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Service

    Rated 5 out of 5 stars

    Great alternative to expensive phone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this for my 97 yr old aunt so she can have a phone that is easy to use and doesn't involve complicated services she doesn't need. She has an older, inexpensive flip phone for which I by 90-day Tracfone service. She renews it before the expiration date each month so she can carry-over any unused minutes. And the staff at Best Buy are so sweet with her, and always load the card onto her phone in the store. It's a perfect alternative, especially for emergencies, to make sure she has phone service outside of her home.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you so much for sharing your experience and for giving us a perfect rating. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Tracfone activation for cheap!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service in just a few minutes! I had an old twenty dollar Tracfone I needed to get loaded with a sim card and charged after returning to the US from overseas, and this was JUST the inexpensive ticket!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy offers best options for cell phones!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced way to keep a 2nd cell phone in our household. Always buy the top-up phone card from Best Buy! Sales people always willing to help with the installation and answer any questions we may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tracfone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TracFones are a great phone and plan for people who don't normally need their phone and don't want to pay for a full plan.

    I would recommend this to a friend
  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Best deal for keeping phone active

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for someone who doesn’t use text & phone calls often but wants to keep phone active. Actually loads 3 X 60 min face value for 3 months of 60 min talk , 60 text , & 60 MB data !

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thanks for the awesome rating. Your support means the world to us. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Minutes

    Rated 5 out of 5 stars

    Tracfone 60 Minute refill card

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Trafone for at least 15 years. The 60 minute plans are perfect for my needs. With certain Tracfone's you actually get 3 times the minutes, data and text.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We are glad to hear that. Thank you for your loyalty through the years. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have an option for emergencies to have phone use without committing to a plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    o.k.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it fulfils the function I need, namely emergency communication; more complicated than I need, still trying to understand how most of it works; instruction very limited

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    tracfone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great plan with 90 days of limited service. the staple for any tracfone user.

    I would recommend this to a friend
  • Pros mentioned:
    Minutes

    Rated 5 out of 5 stars

    Tracfone 60 minute card

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent plan, The 60 minutes were tripled to 180 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone minutes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load minutes to phone. Location of cards in store easy to find.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It’s a phone card

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for Tracfone phone service, extends time 90 days for $20

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Service

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and great value using a trac phone . Trac phone service is excellent.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tracfone cards always available!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to order, quick pickup and with my senior family members using tracfone they only use the cards. Best Buy always has Tracfone cards in stock and easy to immediately add to tracfone! Another Great job BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Service, Talk time

    Rated 4 out of 5 stars

    Is a phone card...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like TracFone; have had one since the 90's. If you want a phone service, this card is good for the phone being on for 3 months and 60 minutes. There are always codes online to give you extra minutes. Only down side, they ship card; NOT DIGITAL. So you have to wait to reup your time.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. I appreciate your positive feedback. We do take pride in catering to our guests’ needs the best way we can. TracFoneWireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is the cheapest way to have a cell phone for young kids. You just add the mins. as you need. I buy 4 of these airtime cards a year, (total cost $80.00) for an entire year of cell phone use. Like I said, good for kids or even for people who just want to have a cell phone in case of emergencies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best of the prepaid, in my opinion.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like TracFone best. Buy a card like this to start, once every three months, or anytime you run out of minutes, data, or texts. Easy to add / activate. My only problem is that TracFone doesn't tell you that you've run out of time or texts. You have to remember to check. The phone seems to be working, but it isn't sending or receiving. Stay on top of it and you never have problems.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you for taking time to rate us and for sharing your experience in using our service. Your concern has been noted and will be escalated to our Marketing team for deliberation. In the meantime, you can keep track of your balance through your My Account. Should you have other concerns, feel free to let us know. Have a great day! tracfone-wireless

Sponsored