“I plan to upgrade from old LG Flip Phone (3G) to new LG Classic Flip Phone (4G). Can I transfer my minutes, phone number and contact list from old phone to new phone myself or do I need to contact Tracfone Support to facilitate this? Thank you.”
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Hi. This is Wendy from TracFone Wireless. We can help you with transferring your minutes, service days and phone number from your old phone. To transfer your contact, pictures, and videos, you can text the word WIZARD to 611611. For us to help you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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