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Hi. This is Joel from TracFone Wireless. For us to check your account especially the plan can you please specify what kind of service plan do you have there? Don't you worry. you can still add minutes when it's needed. For further assistance you can chat with us via this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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