A:AnswerHello. This is Arianne from TracFone Wireless. The Alcatel MyFlip 2 is the right one for you. It is a modern flip phone with the essential features to get things done with none of the hassle. Thank you.
A:AnswerHi. This is Katrina from TracFone Wireless. We're sorry to know that you are having some issues with your phone service. Allow us to see what we can do to help you. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Cristy from TracFone WIreless. Unfortunately, no. Our branded phones are not carrier unlocked. This Alcatel MyFlip 2 phone can only be activated with our service. Thank you.
A:AnswerThanks for response.
However, when I get to the point of entering my Tracfone #,
I punch the numbers in at the indicated box, but the numbers do not show up in the box.
I am in area code 256 and the first number of the area code shows up, but no others.
I think the problem may be related switching between the numbers and the alphabet.
As you may have guessed , I am not real savvy on these gadgets.
Thanks for help,
BLC34
A:AnswerHi. This is Frank from TracFone Wireless. Yes, the phone has Google Voice Command to call contacts or the Google Assistant. You may follow these steps to do it: From the main screen, press the LEFT navigation key to highlight the Google "Assistant" icon. Then, press the OK key. Press and hold the OK key to activate the microphone. Clearly say "Call [number or name of one of your Contacts]," then release the OK key. If there are multiple numbers for a Contact, say the name and specify which number. Should you have further questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Katrina from TracFone Wireless. We're sorry for what happened. For us to further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerYes, but it is screwy. At first I had trouble finding how to turn off the snooze feature - every 10 minutes after the alarm event it would sound. Then one day the alarm was 9 minutes late and on another day it was exactly 1 hour late.
A:AnswerHi. This is Frank from TracFone Wireless. Thank you for considering our service to provide your cellular needs. Yes, you need to buy minutes in order to activate the phone. You may add the phone with the PayGo/basic service plan or the Smartphone plan. Should you have further questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. In order to know on how to add contacts, you may text the word TUTORIALS to 611611. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. Yes, you have to purchase a service plan in order to activate the phone. The minutes will expire once the service ends. However, we have a grace period for 60 days where you can still retrieve the unused minutes on the account once the new plan is added. Should you have other questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Arianne from TracFone Wireless. You can transfer your unused minutes from the old to the new phone and continue buying the cards at the store. Thank you.
A:AnswerHi. This is Cristy from TracFone Wireless. Yes, you can as long as it is a TracFone Wireless service plan that is compatible with your phone. Thank you.
A:AnswerHi. This is Ramel from TracFone Wireless. Yes, it does have a speakerphone.Should you have further questions, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Frank from TracFone Wireless. You will need to have a service card or purchase a service plan using credit/debit card in order to activate the phone with a new number or an existing number. To activate the phone, you may text the word ACTIVATE to 611611. In case you need assistance, please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.