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Depending on how you abuse it, any headset can stop functioning. That being said, I would contact Turtle Beach directly about your issue. Might be able to buy a replacement mic. OR If you have the Geek Squad Replacement, take it back for an exchange or refund towards another headset.
Sorry, there was a problem. Please try again later.I had the exact same issue. 2 months in and it died for my son. Seems to be a very inferior product.
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