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Depends on the service you bought, they’ll do it. If not included, you can pay them when they come.
Sorry, there was a problem. Please try again later.Hi there. Thanks for reaching out to us about this. We should be able to take down the old TV and mount when we come out there. However, we should get that information added to the notes on the order. If you could, please either connect with your local Best Buy or call us at (800) GEEK-SQUAD or (800) 433-5778 so we can get it updated.
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