Questions & Answers

Q: QuestionCan you purchase prepaid data multiple times in the same month to avoid any reduce speed after a certain data usage? What are my options for True unlimited or continued full service?

Asked 5 years ago by matthew4rving.

• A:Answer I am new to Verizon and my service has already slowed with unlimited service about 17-20 in. This is based on a household with 3 computers and sometimes streaming tv services. I would imagine the only way to pay for extra “unlimited“ service would be to pay for 2 SIM cards which means service x2 to be able to make it through the whole month. But I’m not sure if Verizon actually would allow 2 SIM cards for 1 device.

  Answered 5 years ago by Countrygirl40Verified Purchase

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Q: QuestionDoes this have an ethernet port for tethering to a VOIP desk phone?

Asked 5 years ago by Rhonda.

• A:Answer No, it does not have an ethernet port.

  Answered 5 years ago by CommunityAnswer

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Q: Questioncan I use this while traveling in the Philippines?

Asked 5 years ago by Aaron.

Q: QuestionDo you need to purchase a data plan or can you do prepaid month to month?

Asked 5 years ago by SpiderWayne.

• A:Answer For use on the Verizon network see Verizon month to month pre-paid data, then see tablet & jetpack plans 3/4 of the way down the page at: https://www.verizon.com/prepaid/?

  Answered 5 years ago by oldfurr

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Q: QuestionDoes it come unlocked? Can you use a sim from a different company?

Asked 5 years ago by JFQP.

• A:Answer No, it does not come unlocked.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan you use 70 prepaid verizon card with this? do you need a contract with Verizon?

Asked 5 years ago by Anonymous.

Q: QuestionCan you use this to game online(ps4)?

Asked 5 years ago by Yorbs.

• A:Answer Yes you can. The mifi acts as a hotspot so you can just connect to it in your settings on your PS4.

  Answered 5 years ago by Levi

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Q: Questionis this considered a "pay as you go" or a "prepaid device".

Asked 5 years ago by prepaid.

Q: QuestionCan I buy a prepaid Verizon card for unlimited data and load it to the device without a contract?

Asked 5 years ago by AJ.

Q: QuestionWhat are the download and upload speeds with this device?

Asked 5 years ago by tanner.

Q: QuestionIf you are not a verizon customer and purchase this device how to activate a verizon plan?

Asked 5 years ago by Msgrace.

Q: QuestionHow do I purchase an unlimited plan from Verizon through Best Buy or go to Verizon myself?

Asked 5 years ago by Missa.

Q: QuestionDo I need an additional monthly plan for this service?

Asked 5 years ago by Pete.

Q: QuestionI don’t have very good service where I’m at now, will this also act as a booster. I can get one to two bars at the most right now.

Asked 5 years ago by beared1.

Q: QuestionDoes this come with a sim card

Asked 5 years ago by Gary.

• A:Answer Yes, it comes with a sim card.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI work as project manager and have to travel to sites frequently that do not have great service. I do not want to purchas a monthly plan. Can I buy the jetpack and load data plans via the pre paid cards?

Asked 5 years ago by PM67.

Q: QuestionWill I be able to watch my fire stick

Asked 6 years ago by cloannabelle.

Q: QuestionCan this be used on a desktop computer using a usb wifi adapter?

Asked 6 years ago by Anonymous.

• A:Answer Yes. I use it in my office if my regular network goes down

  Answered 6 years ago by rsmithmdscVerified Purchase

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Q: QuestionCan anyone recommend an External T9 antenna to improve service that works with this hotspot?

Asked 6 years ago by RC.

• A:Answer I use the Netgear 6000450 MIMO Antenna. It has 2 TS-9 Connectors. Note you must connect both to the jetpack. Connecting only 1 does not work very well, if at all. Sometimes using the antenna results in a worse connection, depending on where you are at the moment. I don't know why.

  Answered 6 years ago by Vegas42Verified Purchase

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