“When using the phono option, trying to play a record causes the tone arm to go completely to the center of the record as soon as it is placed on the record. How can I correct this?”
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It shouldn't happen if you gently put your arm at the beginning of your disc. Verify that you have the correct speed. It may also be that the LP is damaged and causes the arm to slide at the end. If you do it with discs that are not scratched, then the arm may be loose . Call the manufacturer (877) 483-2497 or use the email: [email protected]
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