Questions & Answers

Q: QuestionWe bought this 2 way Viper remote start system about 3 -4 yrs ago. The key fob won't charge anymore. We get a green light then it disappears and nothing happens like usual. What can we do?

Asked 5 years ago by Alex.

• A:Answer Go back to the installer mine came off when my car batteries died he just reconnected it it’s fine now

  Answered 5 years ago by JacquieVerified Purchase

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Q: QuestionWill this work as a replacement for the system that takes a 7254v 2 way. If not any other suggestions for a newer remote for my older system.

Asked 5 years ago by Brandonk.

Q: QuestionHey Y’all, If I just bought a replacement remote. Can I pair it myself without needing Geek Squad?

Asked 5 years ago by BestBuy1.

• A:Answer Yes you can try you tube it will show you how to

  Answered 5 years ago by FernnyVerified Purchase

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Q: QuestionMy viper remote suddenly just stopped working, even after being charged. When I press any of the buttons, nothing happens, it doesn't even light up.

Asked 5 years ago by joyg.

• A:Answer Check with Best Buy for warranty information

  Answered 5 years ago by HenryVerified Purchase

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Q: QuestionDoes this work on older models like 2000’s

Asked 5 years ago by Sam.

• A:Answer I Have a 2006 Chevy Tahoe z71 and it Works Just Like It Was Factory Installed

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionIs this just the key? Or the key plus the remote start system?

Asked 5 years ago by Chavi.

• A:Answer This is just a remote start system.

  Answered 5 years ago by FreddyVerified Purchase

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Q: QuestionIf I purchase the 2way remote starter at Best Buy. How much do they charge me for the installation?

Asked 5 years ago by John.

• A:Answer I can install one way cheaper 6194963760 12voltech

  Answered 3 years ago by Anonymous

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Q: QuestionI have this remote and I’ve let it charge for an hour. Took it off the charger and nothing happened when I pressed any button. I tried charging it for a little longer, still nothing when I unplugged it and tried to use it. What could be wrong with it?

Asked 5 years ago by GHoward15.

• A:Answer When I Charge my Remote the light on the Remote flashes Green From Bottom to Top and When it is Fully Charged it Goes To Solid Red or Orange Color At The Top

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWhat type of batter does this remote take?

Asked 5 years ago by battery.

• A:Answer You plug it in to charge

  Answered 5 years ago by Henry

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Q: QuestionI dont have remote start, is this just a replacement, or is the remote starter? Do you install the remote starters and is there a charge? If this product is just a replacement, which remote start do I need to purchase and the prices?

Asked 6 years ago by Jw68x.

Q: QuestionHow many fobs in the package? Just a one or two?

Asked 6 years ago by SergeyA.

• A:Answer Just one fob per package

  Answered 6 years ago by JerkVerified Purchase

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Q: QuestionHow much does best buy charge to install this item?

Asked 6 years ago by Anonymous.

• A:Answer I’m not sure! I have TTS (Total Tech Support), which is really wonderful to have. For $199/year you receive many free services and discounts. If you ask me, that’s the best way to go!

  Answered 6 years ago by CherylGVerified Purchase

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Q: QuestionI purchased a remote start a little over a year ago. However; a few days ago my key fob stopped working and doesnt seem to charge. Do I need to purchase and new fob or is there something else that I can do? I opened it but no way to replace the battery

Asked 6 years ago by David.

• A:Answer Check with Best Buy for warranty information

  Answered 5 years ago by HenryVerified Purchase

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Q: QuestionWhat is the aux and the F button for?

Asked 6 years ago by Tangerine.

• A:Answer Aux can be whatever the installer hooks it up to - pop the trunk? Hit F button 5 times and it tells the “charge” status of the fob battery. There’s an owners manual online.

  Answered 6 years ago by RMannBobVerified Purchase

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Q: QuestionWill this work with a Lexus ES 250 2008

Asked 6 years ago by Ali.

• A:Answer This remote is an accessory for compatible VIPER remote start and security systems. It is NOT an OEM replacement so the make and model of the car is not relevant. I use this remote with my van which has a Viper - DS4+ Remote Start System installed.

  I would recommend:

  • 

    Viper - DS4VB Remote Start System - Installation Included - Black

    User rating, 4.33 out of 5 stars with 3475 reviews.

    (3,475)

  Answered 6 years ago by BBCustomerVerified Purchase

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Q: QuestionWhen best buy installed my replacement remote Viper 7857V they didnt give me instruction manual. My husband had it installed so Im somewhat confused on how to use it.

Asked 6 years ago by Anonymous.

• A:Answer The 4 buttons on the face of the remote from top to bottom are Lock, Unlock, Start/Stop engine, Pop Trunk/Tailgate (if hooked up). When your vehicle is running, you’ll see a green light that blinks - letting you know vehicle is running. The remotes don’t come with manuals. You have to download them from viper.com Here’s you remote. Hope it helps. https://www.directeddealers.com/manuals/OG/Viper/G7857V_EN_LT20180212_%20web.pdf

  Answered 6 years ago by TheDuke

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Q: QuestionIs these compatible to a 2000 chevy Silverado single cab v6 ?

Asked 6 years ago by ApartSpring.

Q: QuestionIf the battery is low in your Remote will it still work properly?

Asked 6 years ago by Anonymous.

• A:Answer It will still work, but the range will decrease.

  Answered 6 years ago by TheDuke

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Q: QuestionEngine starts , warm s car, is. I normal for engine to shut off when I go to get in car ?

Asked 6 years ago by Dano.

• A:Answer YES.. 2019 TOYOTA CAMRY PUSH BUTTON START

  Answered 6 years ago by mike

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