Questions & Answers

Q: QuestionIs the keyboard detachable

Asked 7 years ago by Suzieq1952.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Magenta

• A:Answer Yes, the keyboard is detachable.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you replace the tablet with a different tablet?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Magenta

• A:Answer The free warranty will only replace defective tablets with the same model and color as what was originally purchased.

  Answered 7 years ago by Visual Land Inc.

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan you type letters or homework on it to save for later?

Asked 7 years ago by mike.

• A:Answer Yes, you can use the Google Drive application for word processing.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy keyboard not working

Asked 7 years ago by Tami.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Black

Q: QuestionCan you buy this in the store

Asked 7 years ago by Zipper.

• A:Answer You may contact Best buy representative to get help with your inquiry. You may contact 1-888-BEST BUY (1-888-237-8289) or complete the e-mail form at the contact page.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat if I have a protection plan already what other free item can I get

Asked 7 years ago by Binks511.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Purple

Q: QuestionIs the keyboard removable?

Asked 7 years ago by JC.

• A:Answer Yes, definitely not a problem to simply unplug from the tablet and remove from the case.

  Answered 7 years ago by JamesVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat device can I purchase for the prestige quad 10:1 tablet where I can access wifi when wifi is not available.

Asked 7 years ago by Red.

• A:Answer A mobile hotspot would allow you to access wifi, but most of them require a mobile service provided as well. You can find hotspots like Netgear, Nighthawk, the Verizon Jetpack etc.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAlso where do I find the SSID # on my visual land prestige. Tablet quad 10:1.

Asked 7 years ago by Red.

• A:Answer This tablet does not have an SSID number or data features.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use data only sim card in yor prestige tablet.

Asked 7 years ago by Red.

• A:Answer No, this tablet does not support a SIM card.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow can I unlocked if I forgot the unlocking pattern

Asked 7 years ago by Blackbunny45.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Black

• A:Answer Hello, The only option is to completely erase the device. 1. Make sure the unit is powered off and not just asleep (if it is frozen, you can try pressing and holding the power button for 20 seconds). 2. Press and hold the "VOL +" button for 5 seconds and then, without releasing "VOL +" button, add the "POWER" button and hold both until the Android Recovery screen appears (Green Android on its back). 3. Use the "VOL -" button to scroll down to "Wipe Data/Factory Reset" then press and release the "POWER" button to select. 4. On the next screen, scroll down to "Yes -- Delete all user data" then press and release the "POWER" button. 5. Then select "Reboot System Now" again using the "POWER" button. 6. The tablet should now be back to its factory settings and you should be able to access it once again.

  Answered 7 years ago by Visual Land Inc.

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI'm looking at can this laptop play games, especially roblox. My grandson has special needs and loves this game. Not just for the game but for other learning tools as well. He's a third grader and I want it to help him with other interests .

Asked 7 years ago by Neicy2018.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Purple

Q: QuestionDoes it come with Windows 10?

Asked 7 years ago by Coco.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Magenta

• A:Answer No, this product has an Android Kit Kat OS.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes it come with internet access like regular

Asked 7 years ago by scrappy.

• A:Answer Yes, the tablet comes with internet access.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many gb's do the preinstalled apps take up?

Asked 7 years ago by Tamimac322.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Black

• A:Answer Hello, The preinstalled apps take up approximately 5GB.

  Answered 7 years ago by Visual Land Inc.

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it bluetooth capable?

Asked 7 years ago by Kjx22013.

• A:Answer The Visual Land - Prestige Elite 10QL is Bluetooth compatible.

  Answered 7 years ago by Visual Land Inc.

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this touch screen too?

Asked 8 years ago by pam.

• A:Answer Yes, this tablet is a touchscreen device.

  Answered 8 years ago by Visual Land Inc.

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I get Gmail on this and I have a HP Printer/Scanner...can I use this printer with this tablet? And facebook, does it come with charger?

Asked 8 years ago by bettd.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Purple

• A:Answer The Visual Land Prestige Elite 10QL is a Google certified tablet. This means you will be able to add or create a Gmail and have access to Google Play Store apps. For any technical questions you can contact our customer support line at (562) 860-2669 from 8AM - 5PM PST or send us a message through our support email at https://visual-land.com/index.php?route=information/information&information_id=9

  Answered 8 years ago by Visual Land Inc.

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCRACK MY SCREEN,WHERE CAN I GET IT FIX

Asked 8 years ago by Anonymous.

• A:Answer For any technical issues you may be experiencing with your device you can contact our customer service line at (562) 860-2669 from 8AM - 5PM PST or send us a message through our support email at https://visual-land.com/index.php?route=information/information&information_id=9

  Answered 8 years ago by Visual Land Inc.

  
  Helpful (0)Unhelpful (0)ReportAnswer this question