A:AnswerHello,
The prestige elite tablet 13Q does not require additional cord to connect the keyboard to tablet. Simply push the tablet onto the pins in the case and you should have access to the keyboard.
If your keyboard is found to not work, please reach out to [email protected] for more assistance.
Replacement or additional accessories can be purchased on our website at the following link:
https://visual-land.com/index.php?route=product/category&path=61
Best wishes,
Visual Land Team
Customer Service Representative
A:AnswerHello,
The warranty on our products is a one-year manufacture warranty. This warranty covers any manufacturing defects within the tablets.
Best wishes,
Visual Land Team
Customer Service Representative
A:AnswerHello, we do have the 13 inch tablet with the keyboard case available on our site as well as other major retailers such as Walmart, Kohls, and Fingerhut. The tablet case version is temporarily unavailable.
Best wishes,
Visual Land Team
Customer Service Representative