“It's our first smart, thin, flat screen TV. The picture is not sharp. It looks a little out of focus, sort of fuzzy. I tried adjustments but cannot make it better. Is a HD cable box required? Even on wi-fi the picture is not as sharp as it should be.”
Answer This Question
1-2 of 2 Answers
A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. If this is still not working properly please contact our customer support at 877-878-4946 for assistance with your television.
Sorry, there was a problem. Please try again later.Make sure your set on hd ... sounds like your in std definition
Sorry, there was a problem. Please try again later.