A:AnswerBest Buy told me yesterday that Best Buy covers open box warranty for one year. The manufacturer answered on a different question different TV that the warranty starts 13 months when the manufactured date is and have to go by the serial number the X or letter at the end of serial number x equals 21 year the next two numbers is the week it was made in that year. Most people when they buy a TV they don't know the serial number Vizio and Best Buy have to get there act straight. I've talked to Vizio numerous times and to managers and they told me they don't cover opened box items their website does not list this under the warranty it just says as is clearance and refurbished are not covered under the 1-year warranty. Best Buy clearly needs to stay somewhere that all the open box are covered on there within store one year warranty a good place to suggest putting it would be where the open box listing is next to the description there's an info logo they can put it within that information easily. Hope this helps. The prior answer though the customer got lucky with me Vizio said they would replace my soundbar with a new one two days later I called back and they told me they canceled it saying it was out of warranty and it was within the one year of purchasing it with Best Buy.
A:AnswerThis TV uses our SmartCast Platform which offers a host of built-in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. Add-on streaming devices can be added to the TV with one of the HDMI ports on back of the TV. You will then want to adjust the input on the TV screen as well to the same HDMI port you plug the streaming device in to.
A:AnswerI have a 55" Visio and it will freeze up at times while on the apps. Its about 3yrs old and has never been offered an update. I have to unplug the set, wait about 3 minutes and restart it and it will work till the next time.
