A:AnswerHi - The VTech CS6124 is a non-expandable unit, thus, you cannot add another handset to the system. However, you can connect another phone system on a different jack on the same line as the CS6114 but the cordless handset from one base will not communicate with the handsets from another base. Thank you - VTech Support
A:AnswerMinnie - We are sorry to hear that you are having an issue with the VTech CS6114. The new voicemail indicator of this model is referring to a Voicemail service from you telephone company. You may contact you telephone service provider on how to retrieve the messages on your Voicemail service with them. If you already tried reviewing your Voicemail messages from you telephone company, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your VTech model number handy: CS6114. Thank you! - VTech Support
A:AnswerIt most certainly can, this is how I did it step one go to the cs6114 take the phone off the base and hold the find button for approximately 6 seconds this will put the base into registration mode take the phone that you want to register cs6709 and hold the pound key # it will say registering and it will take approximately 60 seconds and the phone will beep when registered mine said handset #2 registered, so don't believe what they tell you that you cannot expand this phone I don't know what other handsets will work but I imagine any 6.0 phone VTech or AT&t will work I'm not positive on that only the model that I registered I can say for sure it worked thank you.
A:AnswerIt most certainly can, I added a VTech cs6709, this is how I did it step one go to the cs6114 take the phone off the base and hold the find button for approximately 6 seconds this will put the base into registration mode take the phone that you want to register cs6709 and hold the pound key # it will say registering and it will take approximately 60 seconds and the phone will beep when registered mine said handset #2 registered, so don't believe what they tell you that you cannot expand this phone I don't know what other handsets will work but I imagine any 6.0 phone VTech or AT&t will work I'm not positive on that only the model that I registered I can say for sure it worked thank you.
A:AnswerSally - The VTech CS6114 does not have a built in answering machine. Please get in touch with your telephone service provider to setup Voicemail.
Thank you,
-VTech Support
A:AnswerHi - We are sorry to hear that you are having issues with the VTech CS6114. Please contact your telephone service provider to get instructions on how to adjust Voicemail's number of rings as this is a subscription from them.
Thank you,
-VTech Support