“The advertisement claims the complete accessories, but the actual package is missing a couple accessories, blade oil and cleaning brush. I returned it and got another one from a local BestBuy and same issue. Why the package is not as advertised?”
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the one i purchased ,, all the accessories were in a sealed clear plastic bag ,, if you get a box with all loose accessories not in a sealed bag ,, i guess you now know what ..
Sorry, there was a problem. Please try again later.Not to excuse the quality control issue experienced by another, but the kit I bought did have all the parts shown.
Sorry, there was a problem. Please try again later.It’s must be some other customer returned it.
Sorry, there was a problem. Please try again later.Mine included those items. I'm sorry yours did not.
Sorry, there was a problem. Please try again later.Mine came with oil and brush in sealed bag
Sorry, there was a problem. Please try again later.Mine was fine
Sorry, there was a problem. Please try again later.Weird, mine came with everything
Sorry, there was a problem. Please try again later.Sorry to hear that unfortunately. We deal with the worst customer service department . They provide zero assistance to the customer . The only want made sales .
Sorry, there was a problem. Please try again later.In my set was oil, small cleaning brush and scissors. No comb.
Sorry, there was a problem. Please try again later.Add myself to those who have purchased this kit (Model 79600-3301) from a Best Buy retailer with missing parts (oil and cleaning brush). Purchase date was 9/1/2019. The packaging still had the factory tape seal and does indicate it includes oil and cleaning brush. I suppose it is possible for someone to partly unzip the soft case and remove some of the contents. I do not think that to be the case however - particularly with the multiple responses from other people reporting the exact same two components missing. I have contacted Wahl and requested the missing components. Hopefully, they will acknowledge this issue and the missing components will be provided.
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