A:AnswerHi CG,
It does not come with a remote. It's a simple plug-in unit making installation incredibly easy. It does include 2 separate switches on the face of the unit, which allow you to control the heat and flames individually. It can heat a room up to about 400 sq. feet. Please let us know if we can help with anything else!
A:AnswerHello Bg,
This item requires full assembly, other than the fireplace which is a simple plug-in unit. It can easily be screwed into place. The item comes with step-by-step instructions for assembly as well as all parts and hardware. On average it takes about an hour to assemble. If you are interested, Best Buy offers an in-home assembly service called "Geek Squad" but you would need to discuss pricing and details with Best Buy directly. Please let us know if we can help with anything else!
A:AnswerThis fireplace TV stand doesn't have a remote. It is controlled by a switch. The BTU is 4400 and it will heat up to 400 square feet. Hope that helps!
A:AnswerHi! Thank you for reaching out here. I would treat this piece as you would any major appliance and verify that your smart outlet can support the following:
VOLTAGE 120V AC
FREQUENCY 60Hz
RATED POWER 1400 W
12 AMPS
A:AnswerHi! Thank you for reaching out here. The heat is from a COIL heater and is blown out by a fan inside the unit. Hopefully that helps! Thank you!
A:AnswerHi Lisa,
It depends on the type of remote that you have. Most radio frequency remotes would be able to function with a cable/satellite box behind closed doors. Most infrared remotes would need a direct line to the box, without being blocked by a door. We hope that helps with your decision making!
A:AnswerHi Reggie, Absolutely! The fireplace has 2 switches with allows you to use the heat and flames features separately. Let us know if you have any other questions.
A:AnswerHi Rynei,
The heat comes out of a vent on the front of the fireplace unit, at the top. If you zoom in on the pictures you can see it. Let us know if we can help with anything else!