A:AnswerHello - No. The Ultra is a counter top model that requires an active electrical outlet when used. For more information, email us at smreviews@waterpik.com or call 1-800-525-2774 for assistance. Thank you.
A:AnswerHello Reddpanda - No, the WT-30 Whitening tablets are compatible only with our WF-05 Whitening Professional Water Flosser and the WF-06 Whitening Water Flosser units. If you have any further questions, please contact us at 1-800-525-2774 or email smreviews@waterpik.com for assistance.
A:AnswerHi Marco - The Ultra model is not battery-operated and does require an active electrical outlet to power on. If you have any further questions, please reach out to us at 1-800-525-2774 or email smreviews@waterpik.com.
A:AnswerHello Laney - We are sorry to hear that your reservoir is leaking. It could be the reservoir valve needs to be secured in the base of the reservoir. If this does not fix the issue you are experiencing, please get in touch with us at 1-800-525-2774, or send an email to smreviews@waterpik.com for assistance. We are here to help!
A:AnswerHello - This model is compatible with 120v, 60hz only and is not global voltage. When purchased in North America, it is meant for use in North America only. Even with the use of a converter, as a converter will only convert voltage and not the hertz. Do not plug the device into a voltage system that is different than what is stated on the product. Doing so will damage the unit and void our manufacturer's warranty. If you have additional questions, please contact us at 1-800-525-2774 or email smreviews@waterpik.com.
A:AnswerHello Sandi - Yes, the reservoir is top-rack dishwasher safe. Just remember to turn the heated dry cycle off. Here is more information regarding cleaning your water flosser. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
A:AnswerDon’t really know...I’ve been using this model for many years...water to 2/3, mouth wash to about 7/8 rest hydrogen peroxide. Not a dentist or anything so don’t take this as researched or recommended, but it works for me.
A:AnswerI am not 100% sure. I did assume so. I have been curious about where I can buy some whitening tabs for myself to try with my water flosser...I'll get back to this later after I review the detailed instructions closely to be sure I am not assuming wrong. I haven't tried whitening tablets myself yet since I have got to find some to buy first. I use very potent mouth wash in mine tho. It works fine. Aside from the seal of the outlet hole leaking a bit much when I fill the water tank. I don't know if the mouth wash maybe caused that or if it leaks anyway. I will check to see if the instructions say anything about using whitening tablets or not.
A:AnswerThe unit has a timer that stops the waterpik after 2 minutes. But, that resets when you turn it off and back on. Since yours doesn't, check that the plug is making good contact in the electrical outlet and you have power to the socket. It's possible you tripped your home's gfci breaker protecting the bathroom. If so, the breaker will need to be reset. If you have power to the outlet and the plug is making good contact, the waterpik is likely defective.
