Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Questions & Answers

No content

    WD - easystore 1TB External USB 3.0 Portable Hard Drive - Black

    Model:
    WDBDNK0010BBK-WESN
    SKU:
    5792404
    Highly rated by customers for:
    Loading...
    Page Showing 361-380 of 744 questions
    Ask a Question

    • QuestionDoes this hard drive work on a Linux system installed via crouton? I am intending for it to run on a Chromebook, and want to make sure I can use it for my intended purpose before I buy.

      Asked by SnapCraft.

      • Answer Hi SnapCraft, Thank you for showing your interest in WD Easystore drive. Please know we have tested these drives on windows OS and mac OS. In order to check the compatibility, we would suggest you to please contact to your Host device manufacturer. Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • QuestionWill this work with a Tivo bolt dvr? If not, what would you recommend?

      Asked by Anonymous.

      • Answer Hi, We have tested this drive for normal operation on windows and mac. You can consider a purple Hard drive for this task. We recommend you to please contact to your DVR manufacturer in order to know the compatibility. Need Help? Please see our "'Contact Us" page for information.

        Answered by Western Digital Team

    • QuestionWill this work with a 2019 macbook pro? I don't wang to buy this and not be able to use it.

      Asked by weyheylarrie87.

      • Answer Hi weyheylarrie87, The WD Easystore drive is a plug and play device which comes preformatted in the NTFS file system for Windows operating system. If you are using a Mac computer then the drive needs to be formatted in the HFS+J file system for operation. Please refer to the link mentioned below: "How to Partition and Format a WD Drive on Windows and macOS": https://support-en.wd.com/app/answers/detail/a_id/8200 Need Help? Please see our "'Contact Us" page for information.

        Answered by Western Digital Team

    • QuestionIs the wd1 passport usb ext. hd compatible with a Samsung tv series 6000 or 6200? I am having problem with tv recognizing it in usb port.

      Asked by harvey.

      • Answer Hi harvey, Thank you for showing your interest in WD My Passport drive. We understand that you want to use this drive with your Samsung TV. We have tested this drive with windowsOS, macOS. In order to check the compatibility, we would suggest you to please contact the TV manufacturer. Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • QuestionI’m currently looking for a hard drive for my pc gaming on my dell laptop. Will this work? Also, is it easy to set up? I’ve never used a hard drive before.

      Asked by Sam.

      • Answer Hi Sam, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS as an external storage for a normal operations. You may required reformat in ExFAT for gaming purposes. follow the given to format the drive in ExFAT. https://support-en.wd.com/app/answers/detail/a_id/20821/kw/exfat Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information.

        Answered by Western Digital Team

    • QuestionCan this be used with a HP 15 Notebook?

      Asked by Jerseyjen.

      • Answer Hi Jerseyjen, Please know this drive will be worked as an external hard drive. Please refer to the link mentioned below to know more about this drive in details. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. Need Help? Please see our "'Contact Us" page for information.

        Answered by Western Digital Team

    • QuestionIs it raspberry pi proof?

      Asked by Questee.

      • Answer Hi Questee, Thank you for showing your interest in WD My Easystore drive. Please know we have tested these drives on windows OS and mac OS. For more information please refer to the link mentioned below. http://products.wdc.com/library/UM/ENG/4779-705168.pdf Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • QuestionDoes it come with a manual and if so is it in English or Chinese? What is the difference between this external hard drive and the desk top external hard drive?

      Asked by tOM.

      • Answer Hi tOM, Yes it comes with user manual in various language. Please refer to the link mentioned below know more about the WD Easystore portable drive. and Easystore Desktop drive. "easystore Portable Storage Product Overview" http://products.wdc.com/library/AAG/ENG/4078-705145.pdf "easystore Desktop Storage Product Overview" http://products.wdc.com/library/AAG/ENG/4078-705144.pdf Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • QuestionI have a 31 I-MAC that hasn't been started in 6 years. I know. Back then, I split the hard drive 50/50. Half Mac, Half Windows. Don't remember the IOS version, but I was using Windows 7. I want to back up, before I go exploring the computer. ???? Advise!

      Asked by SCINLA.

      • Answer Hi SCINLA, You can take backup on another external hard drive. Once the backup completed you can erase the data from the existing drive. This process might corrupts your data due to partition failure or macOS partition error. We would recommend you to perform this operation in an expert's observation. Moreover you can contact to us this way we can find a solution to troubleshoot this issue. Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • Questioncan u password protect the data that way if u lose it no one can access it

      Asked by ernie.

      • Answer Hi ernie, You can set up a password protection using the windows or Mac's security tools. We have not tested this drive with security software. Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • QuestionCan I use it to transfer save files from my ps4?

      Asked by WillJC.

      • Answer Hi WillJC, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS. You can use this drive with your PS4 by reformatting the drive into the compatible file system but we do not recommend. Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • QuestionDoes this work for the MacBook pro air?

      Asked by Joy.

      • Answer Hi Joy, Thanks for showing your interest in WD Easystore drive. This drive is compatible with macOS. Reformatting will be required for macOS. Please refer to the link mentioned below to reformat the drive. "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 Also refer to the link mentioned below to know more about the WD Easystore. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf Need Help? Please see our "'Contact Us" page for information.

        Answered by Western Digital Team

    • QuestionBest Buy lists the Easystore 2TB (WDBKUZ0020BBK-WESN), but no price, same thing on the WD website, but nowhere can I find that's it's been discontinued, has it?

      Asked by DonnyJ.

      • Answer Hi DonnyJ, Thanks for showing your interest in WD Easystore drive. We have not discontinued this drive, you can purchase this drive from Best Buy. We are not selling this drive through our online store.

        Answered by Western Digital Team

    • QuestionDoes this work with a Regular 2013 PS4?

      Asked by Armeezy.

      • Answer Hi Armeezy, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS. You can use this drive with your PS4 by reformatting the drive into the compatible file system but we do not recommend. Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • Questioncan i use it for gaming example fortnite

      Asked by aze.

      • Answer Hi aze, The WD EasyStore Portable hard drive is a plug-n-play storage hard drive. You can transfer any data from the computer by simply connecting the hard drive to the computer. Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • QuestionI have a Mac, IPad, and Android Phone. All have different size ports and all contain pictures. I want a single unit to store all the pictures. Will this Hard Drive allow me to connect each device and transfer the picture files for storage and access?

      Asked by DaveWf.

      • Answer Hi DaveWf, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705144.pdf Refer to the system compatibility: Formatted NTFS for Windows® 10, 8.1 and 7 Compatibility may vary depending on user’s hardware configuration and operating system. Reformatting required for macOS. Please know we have tested this drive only with MacOS and WindowsOS. Need Help? Please see our "'Contact Us" page for information.

        Answered by Western Digital Team

    • Questionwhy can't i transfer files to other folders or delete empty folders from this hard drive?

      Asked by mfromny.

      • Answer Hi mfromny, Please refer to the link mentioned below to troubleshoot the issue. "Folders appear empty or files won't open or are read only after moving an external drive to another PC" https://support-en.wd.com/app/answers/detail/a_id/8752 Need Help? Please see our "'Contact Us" page for information.

        Answered by Western Digital Team

    • QuestionIs it compatible for my ps4

      Asked by Blueiceman9.

      • Answer Hi Blueiceman9, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS. You can use this drive with your PS4 by reformatting the drive into the compatible file system but we do not recommend. Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information.

        Answered by Western Digital Team

    • QuestionCan you use this on more than just one device? For example, would it work on a surface pro and another laptop? Or is it just specific to one device when you set it up?

      Asked by WIndowsUser.

      • Answer Hi WIndowsUser, Thanks for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf You can use drive on multiple OS by formatting into the compatible file system. Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • QuestionIs this product compatible with an IPhone 8?

      Asked by Silviaplat.

      • Answer LOVE MINE! FOR BUSINESS AND PERSONAL. ALL IN ONE PACKAGE. GREAT DESIGN, JUST GET ONE!!!!!!!!!!!!!! JUST WISH IT WAS PINK. BUT I CAN FIX THAT

        Answered by BECKYPINK13

    Page 19, Showing 361-380 of 744 questions
    Sign in or Create Account

    Get the latest deals and more.

    Best Buy appLearn more
    Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
    Best Buy Canada
    AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
    In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.