1-1 of 1 Answer
Hi Walsh, We are sorry for the inconvenience caused to you. We recommend you to try different USB Port, cable and computer to isolate the issue. If the issue persists then we'd like to gather more information so, We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, our support team will get in touch with you at the earliest.
Sorry, there was a problem. Please try again later.
