Questions & Answers

Q: QuestionDoes this drive have a warranty?

• A:Answer Yes, this drive has a 2-Year Limited Warranty.

Q: QuestionIs this drive compatible with a Mac?

• A:Answer Yes, this drive is compatible with Mac and PC.

Q: QuestionWhat is the storage capacity of this drive?

• A:Answer This drive has a 1TB storage capacity.

Q: QuestionCan I use this drive with older computers?

• A:Answer Yes, it is backward compatible with USB 2.0.

Q: QuestionDoes this hard drive have backup software?

• A:Answer Yes, this portable hard drive comes equipped with backup software.

Q: QuestionDoes this drive require an external power source?

• A:Answer No, this drive is USB-powered.

Q: QuestionDoes it work with a MacBook Pro?

Asked 8 years ago by GAGator.

• A:Answer This item will work with a MacBook Pro.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI am wondering what it means that reformatting is required to use with MAC OS. I have a Macbook Air and am wondering will I be able to use this drive and how much time and computer knowledge is required to perform the reformatting? Thank you

Asked 8 years ago by sup36.

• A:Answer The Mac Operating System uses a different file format system than Windows does. This drive comes formatted for Windows. Thanks to the Time Machine backup program being built into your MacBook, when you connect this drive to your MacBook, after a moment, it will ask you if you want to use this drive with Time Machine. Just select Yes, and your MacBook will take care of formatting the drive for you. Just acknowledge the message that it will erase all data on the drive (there is nothing on the drive when you first buy it anyway, except a couple basic utilities which are not needed), and then your computer does the rest for you.

  Answered 8 years ago by SteveBaumannVerified Purchase

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Q: QuestionDoes this drive use an external power supply or is it powered through the USB cable?

Asked 8 years ago by JimC.

• A:Answer If you're asking whether it uses an AC plug/batteries, then no, just the USB cable. However, the USB cable needs to be connected to a device powerful enough to spin the fan. I tried connecting it to my phone with a dongle (it works on flashdrives), but my phone wasn't powerful enough to spin the fan so it couldn't connect. Other average devices (ie. laptops) will power it just fine.

  Answered 8 years ago by MintVerified Purchase

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Q: QuestionIs it SSD or HDD

Asked 8 years ago by Chance.

• A:Answer This is a standard mechanical hard drive, not solid state. A 1TB external SSD would cost around $320 to $375, depending on the brand.

  Answered 8 years ago by SteveBaumannVerified Purchase

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Q: QuestionIs this compatible with my 500GB PlayStation 4 slim?

Asked 8 years ago by Tyler.

• A:Answer Yes. That is what I bought it for and it is working great!

  Answered 8 years ago by jcprattVerified Purchase

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Q: Questionwill this work on PC ?

Asked 8 years ago by Anonymous.

• A:Answer Yes, it works with PC and Mac.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionHow big is the unit? I don't have much desk space

Asked 8 years ago by Monte.

• A:Answer The hard drive is about the size of a wallet...and yes, it will fit in your pocket.

  Answered 8 years ago by rickVerified Purchase

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Q: QuestionCould I plug this into my Xbox one and would it increase the amount of storage on my Xbox one?

Asked 8 years ago by Cody.

• A:Answer Yes you can. When you plug it into the Xbox One, you will be prompted to format it for your XBox One. Then you can copy your games to it. Hope this helps.

  Answered 8 years ago by wickedwhovianVerified Purchase

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Q: QuestionLooks like there are software issues when backing up a computer with Windows 7. Is it compatible with Windows 7? Is anyone using it for a backup with Windows &?

Asked 8 years ago by trekdomane52.

• A:Answer I have used it on XP and currently have Windows 7 on five computers. I haven't experienced any problems.

  Answered 8 years ago by MaggieVerified Purchase

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Q: QuestionCan you run it directly through a phone

Asked 8 years ago by gs.

• A:Answer Yes, this can be connected to some smart phones with the proper cable.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI am a senior, with a small amount of tech knowledge. Can I use to down load from a Samsung Pro 10 Tablet to store photos and documents?. Can I transfer photos in folders instead of individually? Thanks :)

Asked 8 years ago by mullberry.

• A:Answer Yes and Yes

  Answered 8 years ago by dragonchild503Verified Purchase

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Q: QuestionI know you can back up your data but ... can you set up a "system image" with this? Thanks!

Asked 8 years ago by bleighy.

• A:Answer Yes. Using Windows Backup it created system image the first time I backed it up. It took the drive some time to do create image (about an hour). I scheduled regular backups daily overnight. They don't take as long. It updates system image and files as they are changed. As disk gets full Windows will delete old images.

  Answered 8 years ago by BillVerified Purchase

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Q: QuestionCan this be used to download games ?

Asked 8 years ago by Ninjawolf.

• A:Answer Yes, for the Playstation or Pc. You can chose external hard drive as default storage. You can even transfer games stored on your PS4 to the hard drive in memory options to save space on your ps4. Hope this helps.

  Answered 8 years ago by ElectrofettVerified Purchase

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