Questions & Answers

Name: WD - Easystore 1TB External USB 3.2 Gen 1 Portable Hard Drive - Black
Brand: WD
SKU: 6406515
Price: 69.99 USD
Availability: InStock
Rating: 4.7 (13564 reviews)

WD - Easystore 1TB External USB 3.2 Gen 1 Portable Hard Drive - Black

Model:: WDBAJN0010BBK-WESN; |
SKU:: 6406515

User rating, 4.7 out of 5 stars with 13564 reviews.

Highly rated by customers for:

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QuestionI just tried to use mine and got a msg that the D drive was not available. My laptop does not recognize it. There are no instructions nor does anything pop up when it is connected to my laptop. It's Windows 10.
Asked 5 years ago by Me.
- Answer Hi Me, Sorry to hear that your drive not recognizing on your PC. Please refer to the link given below to troubleshoot the issue. https://support-en.wd.com/app/answers/detail/a_id/21239/h/p2 If the issue persists, please contact to our support. https://support.wdc.com/contact_phone.aspx?lang=en
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionWill this unit work with older computers??
Asked 5 years ago by Holmes.
- Answer Yes it should just as long as you have a compatible USB plug on the computer. After you plug it in you might have an update to update the USB or device but after that should be smooth sailing.
  Answered 5 years ago by CloudChaserXL
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QuestionIs it compatible with Windows XP
Asked 5 years ago by maxx.
- Answer Yes, it’s compatible with Windows XP.
  Answered 5 years ago by CloudChaserXL
  Answer this question
QuestionDoes this hard drive work on a Linux system installed via crouton? I am intending for it to run on a Chromebook, and want to make sure I can use it for my intended purpose before I buy.
Asked 5 years ago by SnapCraft.
- Answer Hi SnapCraft, Thank you for showing your interest in WD Easystore drive. Please know we have tested these drives on windows OS and mac OS. In order to check the compatibility, we would suggest you to please contact to your Host device manufacturer. Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionWill this work with a Tivo bolt dvr? If not, what would you recommend?
Asked 5 years ago by Anonymous.
- Answer Hi, We have tested this drive for normal operation on windows and mac. You can consider a purple Hard drive for this task. We recommend you to please contact to your DVR manufacturer in order to know the compatibility. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionWill this work with a 2019 macbook pro? I don't wang to buy this and not be able to use it.
Asked 5 years ago by weyheylarrie87.
- Answer Hi weyheylarrie87, The WD Easystore drive is a plug and play device which comes preformatted in the NTFS file system for Windows operating system. If you are using a Mac computer then the drive needs to be formatted in the HFS+J file system for operation. Please refer to the link mentioned below: "How to Partition and Format a WD Drive on Windows and macOS": https://support-en.wd.com/app/answers/detail/a_id/8200 Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionIs the wd1 passport usb ext. hd compatible with a Samsung tv series 6000 or 6200? I am having problem with tv recognizing it in usb port.
Asked 5 years ago by harvey.
- Answer Hi harvey, Thank you for showing your interest in WD My Passport drive. We understand that you want to use this drive with your Samsung TV. We have tested this drive with windowsOS, macOS. In order to check the compatibility, we would suggest you to please contact the TV manufacturer. Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionI’m currently looking for a hard drive for my pc gaming on my dell laptop. Will this work? Also, is it easy to set up? I’ve never used a hard drive before.
Asked 5 years ago by Sam.
- Answer Hi Sam, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS as an external storage for a normal operations. You may required reformat in ExFAT for gaming purposes. follow the given to format the drive in ExFAT. https://support-en.wd.com/app/answers/detail/a_id/20821/kw/exfat Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionCan this be used with a HP 15 Notebook?
Asked 5 years ago by Jerseyjen.
- Answer Hi Jerseyjen, Please know this drive will be worked as an external hard drive. Please refer to the link mentioned below to know more about this drive in details. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionIs it raspberry pi proof?
Asked 5 years ago by Questee.
- Answer Hi Questee, Thank you for showing your interest in WD My Easystore drive. Please know we have tested these drives on windows OS and mac OS. For more information please refer to the link mentioned below. http://products.wdc.com/library/UM/ENG/4779-705168.pdf Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionDoes it come with a manual and if so is it in English or Chinese? What is the difference between this external hard drive and the desk top external hard drive?
Asked 5 years ago by tOM.
- Answer Hi tOM, Yes it comes with user manual in various language. Please refer to the link mentioned below know more about the WD Easystore portable drive. and Easystore Desktop drive. "easystore Portable Storage Product Overview" http://products.wdc.com/library/AAG/ENG/4078-705145.pdf "easystore Desktop Storage Product Overview" http://products.wdc.com/library/AAG/ENG/4078-705144.pdf Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionI have a 31 I-MAC that hasn't been started in 6 years. I know. Back then, I split the hard drive 50/50. Half Mac, Half Windows. Don't remember the IOS version, but I was using Windows 7. I want to back up, before I go exploring the computer. ???? Advise!
Asked 5 years ago by SCINLA.
- Answer Hi SCINLA, You can take backup on another external hard drive. Once the backup completed you can erase the data from the existing drive. This process might corrupts your data due to partition failure or macOS partition error. We would recommend you to perform this operation in an expert's observation. Moreover you can contact to us this way we can find a solution to troubleshoot this issue. Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
Questioncan u password protect the data that way if u lose it no one can access it
Asked 5 years ago by ernie.
- Answer Hi ernie, You can set up a password protection using the windows or Mac's security tools. We have not tested this drive with security software. Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionCan I use it to transfer save files from my ps4?
Asked 5 years ago by WillJC.
- Answer Hi WillJC, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS. You can use this drive with your PS4 by reformatting the drive into the compatible file system but we do not recommend. Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionDoes this work for the MacBook pro air?
Asked 5 years ago by Joy.
- Answer Hi Joy, Thanks for showing your interest in WD Easystore drive. This drive is compatible with macOS. Reformatting will be required for macOS. Please refer to the link mentioned below to reformat the drive. "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 Also refer to the link mentioned below to know more about the WD Easystore. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionBest Buy lists the Easystore 2TB (WDBKUZ0020BBK-WESN), but no price, same thing on the WD website, but nowhere can I find that's it's been discontinued, has it?
Asked 5 years ago by DonnyJ.
- Answer Hi DonnyJ, Thanks for showing your interest in WD Easystore drive. We have not discontinued this drive, you can purchase this drive from Best Buy. We are not selling this drive through our online store.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionDoes this work with a Regular 2013 PS4?
Asked 5 years ago by Armeezy.
- Answer Hi Armeezy, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS. You can use this drive with your PS4 by reformatting the drive into the compatible file system but we do not recommend. Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
Questioncan i use it for gaming example fortnite
Asked 5 years ago by aze.
- Answer Hi aze, The WD EasyStore Portable hard drive is a plug-n-play storage hard drive. You can transfer any data from the computer by simply connecting the hard drive to the computer. Need Help? Please see our "'Contact Us" page for information
  Answered 2 years ago by Western Digital Team
  Answer this question
QuestionI have a Mac, IPad, and Android Phone. All have different size ports and all contain pictures. I want a single unit to store all the pictures. Will this Hard Drive allow me to connect each device and transfer the picture files for storage and access?
Asked 5 years ago by DaveWf.
- Answer Hi DaveWf, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705144.pdf Refer to the system compatibility: Formatted NTFS for Windows® 10, 8.1 and 7 Compatibility may vary depending on user’s hardware configuration and operating system. Reformatting required for macOS. Please know we have tested this drive only with MacOS and WindowsOS. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
Questionwhy can't i transfer files to other folders or delete empty folders from this hard drive?
Asked 5 years ago by mfromny.
- Answer Hi mfromny, Please refer to the link mentioned below to troubleshoot the issue. "Folders appear empty or files won't open or are read only after moving an external drive to another PC" https://support-en.wd.com/app/answers/detail/a_id/8752 Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question

Showing 341-360 of 727 questions

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Questions & Answers

WD - Easystore 1TB External USB 3.2 Gen 1 Portable Hard Drive - Black

Q: QuestionI just tried to use mine and got a msg that the D drive was not available. My laptop does not recognize it. There are no instructions nor does anything pop up when it is connected to my laptop. It's Windows 10.

Q: QuestionWill this unit work with older computers??

Q: QuestionIs it compatible with Windows XP

Q: QuestionDoes this hard drive work on a Linux system installed via crouton? I am intending for it to run on a Chromebook, and want to make sure I can use it for my intended purpose before I buy.

Q: QuestionWill this work with a Tivo bolt dvr? If not, what would you recommend?

Q: QuestionWill this work with a 2019 macbook pro? I don't wang to buy this and not be able to use it.

Q: QuestionIs the wd1 passport usb ext. hd compatible with a Samsung tv series 6000 or 6200? I am having problem with tv recognizing it in usb port.

Q: QuestionI’m currently looking for a hard drive for my pc gaming on my dell laptop. Will this work? Also, is it easy to set up? I’ve never used a hard drive before.

Q: QuestionCan this be used with a HP 15 Notebook?

Q: QuestionIs it raspberry pi proof?

Q: QuestionDoes it come with a manual and if so is it in English or Chinese? What is the difference between this external hard drive and the desk top external hard drive?

Q: QuestionI have a 31 I-MAC that hasn't been started in 6 years. I know. Back then, I split the hard drive 50/50. Half Mac, Half Windows. Don't remember the IOS version, but I was using Windows 7. I want to back up, before I go exploring the computer. ???? Advise!

Q: Questioncan u password protect the data that way if u lose it no one can access it

Q: QuestionCan I use it to transfer save files from my ps4?

Q: QuestionDoes this work for the MacBook pro air?

Q: QuestionBest Buy lists the Easystore 2TB (WDBKUZ0020BBK-WESN), but no price, same thing on the WD website, but nowhere can I find that's it's been discontinued, has it?

Q: QuestionDoes this work with a Regular 2013 PS4?

Q: Questioncan i use it for gaming example fortnite

Q: QuestionI have a Mac, IPad, and Android Phone. All have different size ports and all contain pictures. I want a single unit to store all the pictures. Will this Hard Drive allow me to connect each device and transfer the picture files for storage and access?

Q: Questionwhy can't i transfer files to other folders or delete empty folders from this hard drive?

Best-selling external hard drives

QuestionI just tried to use mine and got a msg that the D drive was not available. My laptop does not recognize it. There are no instructions nor does anything pop up when it is connected to my laptop. It's Windows 10.

QuestionWill this unit work with older computers??

QuestionIs it compatible with Windows XP

QuestionDoes this hard drive work on a Linux system installed via crouton? I am intending for it to run on a Chromebook, and want to make sure I can use it for my intended purpose before I buy.

QuestionWill this work with a Tivo bolt dvr? If not, what would you recommend?

QuestionWill this work with a 2019 macbook pro? I don't wang to buy this and not be able to use it.

QuestionIs the wd1 passport usb ext. hd compatible with a Samsung tv series 6000 or 6200? I am having problem with tv recognizing it in usb port.

QuestionI’m currently looking for a hard drive for my pc gaming on my dell laptop. Will this work? Also, is it easy to set up? I’ve never used a hard drive before.

QuestionCan this be used with a HP 15 Notebook?

QuestionIs it raspberry pi proof?

QuestionDoes it come with a manual and if so is it in English or Chinese? What is the difference between this external hard drive and the desk top external hard drive?

QuestionI have a 31 I-MAC that hasn't been started in 6 years. I know. Back then, I split the hard drive 50/50. Half Mac, Half Windows. Don't remember the IOS version, but I was using Windows 7. I want to back up, before I go exploring the computer. ???? Advise!

Questioncan u password protect the data that way if u lose it no one can access it

QuestionCan I use it to transfer save files from my ps4?

QuestionDoes this work for the MacBook pro air?

QuestionBest Buy lists the Easystore 2TB (WDBKUZ0020BBK-WESN), but no price, same thing on the WD website, but nowhere can I find that's it's been discontinued, has it?

QuestionDoes this work with a Regular 2013 PS4?

Questioncan i use it for gaming example fortnite

QuestionI have a Mac, IPad, and Android Phone. All have different size ports and all contain pictures. I want a single unit to store all the pictures. Will this Hard Drive allow me to connect each device and transfer the picture files for storage and access?

Questionwhy can't i transfer files to other folders or delete empty folders from this hard drive?