“I just tried to use mine and got a msg that the D drive was not available. My laptop does not recognize it. There are no instructions nor does anything pop up when it is connected to my laptop. It's Windows 10.”

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• Hi Me, Sorry to hear that your drive not recognizing on your PC. Please refer to the link given below to troubleshoot the issue. https://support-en.wd.com/app/answers/detail/a_id/21239/h/p2 If the issue persists, please contact to our support. https://support.wdc.com/contact_phone.aspx?lang=en

  Answered by Western Digital Team 5 years ago

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