Main Content

Customer Ratings & Reviews

WD - easystore® 1TB External USB 3.0 Portable Hard Drive - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 5045 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 5,045 Reviews
  • Rating: 5 out of 5 stars

    Works very well for my specific need!

    Posted
    B18C5EM1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Title says it all. Bought a 500GB PS4 some years ago thinking that it would have enough storage for me to not have to worry about it too much since I had only barely just filled up the exact same size hard drive on my PS3 right there at the very end of its time with me before I rehomed it with someone else who would use it more and not let it sit idle and useless like I had been doing after getting the PS4, and even though the drive on the PS3 was just barely under being at full capacity, it had several games still installed on it that I had not played in quite a while and that I also did not really plan to play probably ever again to be honest. With that in mind, as well as the fact that my gaming days have slowing down pretty drastically ever since around about the time I had settled on the choice to move on to the next gen console, I decided to go the cheap route and save a few bucks by getting the PS4 with the smaller drive so I could use the money I saved towards getting the few games I wanted most and knew for a fact I would play. Things were fine at first, but after about the time I had finished installing somewhere around 6-7 games as well as all the apps I wanted/needed, I realized my mistake, but I stubbornly stuck to my decision and continued to march on having to live with the inconvenience of having to go through my hard drive and deleting/uninstalling things whenever I got a new game I wanted to play. Then I got fed up with it all one day and started the hunt for how I would solve my problem. After reading articles and how to pages, I figured that at this stage in the lifespan of the PS4 that an external drive was the best option for me since I could take it to the next console I get with a little memory wiping and possibly reformatting and I’d be good to go. As for the drive itself, it’s exactly what I wanted. It’s fast, compact, reliable, good warranty, and above all else it is also both a great value for your dollar since it’s got what you would need while still being very inexpensive and it’s also just a plain bare bones drive without all the fancy bells and whistles that would just add to the cost. Overall, I’d give it an A, maybe an A- at the least since it only has 2 year warranty whereas some of the other WD drive come with 3 years. But that’s just me nitpicking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    As good as always

    Posted
    desidesi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this as an alternative to a very bulky 1TB backup drive for my Macbook Pro. As a photographer, photos and videos amass on my computer at an alarming speed. And because of the high quality nature of the files, I know it's time to do a clean out when my whole system starts to slow down. The problem was, having to set up an external drive with an independent power source was just annoying. This little gem has twice the storage and is about a quarter of the size of my other drive. I keep it within reach of my bed, where I do 99% of my editing. Whenever I need to dump files, or pull files, my passport drive is so convenient and FAST. RAW files and high definition video files have no problems jumping ship from my mac to the passport in a very timely fashion. Ultra Portable really does mean ultra portable for this little black book. If I know I'll be shooting a lot of footage that I'll need to dump later, or I may need to retrieve old photos for editing, chucking my passport into my backpack or camera case is so convenient. Also, not having to find yet another plug to power it with while my phone, computer, and spare camera battery are charging is a relief. I don't have to worry about knocking it over, sucking up dust, or tripping over wires. Awesome little product. No cons! Buy it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product but...

    Posted
    Getoverit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this item to use as a storage/backup device for a gaming system. I was hesitant to purchase this brand due to a recent Data loss on a 2Tb WD easystore. I thought I'd give it one more try. Needless to say, I was DEVASTATED to lose access to the drive. I'm sure I don't have to tell you I lost half my lifes data on that drive.. tax returns... irreplaceable Family photos and videos of loved ones who've past on..you name it. I'm sick to my stomach just talking about it. I tried to reach out to to WD.. they just refer you to names of data restoration companies on their website to reach out to. I've visited a few... The one with the most guarantee wanted $1000 per TB to possibly recover some, not all of the data. Then I did my own research online and found downloadable software that promised at least 75-90% of your data back for about $125. I could afford that. I was able to obtain I would say between 75-80% back. Something is better than nothing and definitely well worth the money I spent to regain conciousness, and my data back! But I will say this, my old WD drive started malfunctioning at 3/4 full. I purchased a 4tb WD drive at half full with the intent on transferring the data to the newer device and retire the old. Well.. at 3/4 full it started not being recognizable on the one and only laptop I've ever used it on. Then folders started showing up empty! Plus other little.. not normal.. nuances that were happening that I just dismissed without giving it too much thought. I should have stopped using it at 1/2 full and cut my my losses with the rest of the space to avoid data loss. I definitely learned from THIS mistake. Consider yourself warned...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Affordable, Effective Storage

    Posted
    TheOwlBard
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Simply put, this product is a cost effective way to store all of your digital media without compromising on quality. Western Digital (also known to make San-disk thumb-drives) does a great job making these hard drives dependable without breaking the bank. ============== Pros: =============== + Compact Design: Allows for easy storage of the device. In a bag, purse, or even your back pocket if you really need one to be close by. + Cost: When I purchased this product, it was 49.99. At that price, it's a really great buy. + Dependability: For the money, this thing operates really well. 3.0 USB for fast start up (as long as you have the right USB port) and quick copy speeds. =============== Cons: =============== - Casing: It's a decent grade plastic, but don't expect this thing to survive too many hard hits or drops. Still, when you get something this inexpensive you're getting what you pay for. - Cable: More of a pet peeve of mine, but no storage for the USB cable. Most folks like to just leave the cable connected but i'm surprised that external hard drive companies haven't adopted a way to store the cables their product uses internally. I think it's good to keep the cables as a separate component to allow someone to change out a wire easily, but it'd be nice if I had a place in the device to store the cable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Drive - Bargain Basement Price

    Posted
    EagleII

    Not only do you get a fast/silent drive that has many useful utilities, you have the right to get Acronis True Image WD Edition Software for free. Some items in the paid version will not function but every thing you need is usable. Acronis True Image WD Edition can clone drives, backup the operating system, applications, settings and all of your data, while also securely wiping any confidential data you no longer need. The WD Edition provides you with all the essential tools you need to recover your computer system should a disaster occur, such as losing data, accidentally deleting critical files or folders, or a complete hard disk crash. If failures occur that block access to information or affect system operation, you will be able to restore the system and the lost data easily. The installation procedure is straightforward. Download the .zip file that includes both the executable file as well as the User Guide. Extract the .exe file and the User Guide. Run the executable file and follow the on-screen instructions. Must have the WD drive attached via USB or installed to work. Download Link: http://downloads.wdc.com/acronis/ATI2016WD_build33.zip

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Portable and small

    Posted
    Kamello
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I originally purchased this to use with my Macbook Pro. I loved it so much that when my Mom got a new Macbook Pro for her birthday I got this for her too. We both love it! It is so small, much different than the external drives I am used to from the past. I still have an old one connected to an older computer that is at least 3 times the size of this one and it needs to be plugged into an outlet. This one doesn't need to be plugged into an outlet. It transfers files very fast. It is formatted to work with a Windows computer out of the box. However setting it up to work with a Mac is very easy using the following steps: ● Plug My Passport into your Mac with the provided USB cable ● Open Disk Utility ● Select this hard drive on the left side list of drives ● In the center area click on Erase ● Select Mac OS Extended (Journaled) ● Type what you want to name the drive ● Click Erase. I recommend this drive if you've got a Macbook or a Windows computer and are looking for an external drive that's easy to take along with you, although it's just as good if sitting on a desk. Either way, I love this external drive!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worked better than I anticipated!

    Posted
    33milesFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Got this external HDD in a hurry to install macOS Sierra on because a critical piece of software I use had massive issues once I upgraded to High Sierra. This was the first time I had ever installed an OS on a external drive and I must say the USB 3.0 interface didn't disappoint! This drive handles the use of the OS in a surprisingly quick fashion. There's not much of a visible difference in speed between this HDD and the internal one of my Mac other than the initial boot up where the internal is a bit quicker. But my Mac HDD is a Fusion drive which is pretty much a Mac branded SSHD so comparing that to a fully mechanical USB drive isn't completely fair in all aspects. I love this item though and the capacity and speed are I think worth as much if not a little more than what Best Buy sold it to me for! The only negative so far is that I can't put this drive to sleep successfully when running the OS after being unused for the user specified time. When I go to wake it the monitor just won't come on and to get anywhere I have to manually restart the Mac. So just don't put it to sleep and your gold! :D I'm sure the power draw is fairly insignificant anyway and won't be something that isn't worth the great use it's giving you. So I highly recommend this item and I hope it works as great for you as it is for me.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    1 TB external hard drive

    Posted
    Bennitousa
    • Verified PurchaserVerified Purchase

    The WD Elements is a compact yet high-capacity external storage device that won't dig a hole in your wallet. At a street price of just $55 for 1TB, it's easily one of the cheapest portable drive on the market. You can also get the 2TB version for $85, or the 500GB for just $50. The catch is, in my testing, the drive's performance wasn't as fast as its intended rival, the slightly more expensive Seagate Expansion. Not only that, it carries a short 1-year warranty, has no other added value such as security, and includes only a 30-day trial version of the WD SmartWare Pro backup software. However, like the Seagate, the WD Elements' simple design enables it to work well with both computers and games consoles as either storage expansion or a backup drive. That said, if you're looking for an easy way to carry data around, or extend the storage of your Xbox One, the Elements is an excellent buy. On the other hand, those needing features like security, backup software and a longer warranty should check out other options on our list of top portable drives on the market. not to happy that is not compatible with both!!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works fine but always check for bad blocks 1st

    Posted
    rumplestiltskin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a good external USB3 hard drive but it has one "issue": If you open it, there's no standard SATA connection on the enclosed HD so if the external case goes belly up, you're pretty much hosed. That being said, anything you'd put on here will either -be- a backup OR -will- be backed up to another drive, right? (You don't let any of your important data exist on only one drive, do you??) I mentioned checking for bad blocks first but that's something you should do with -every- new hard drive you purchase! If it exhibits even one bad block, exchange it for another as one bad block will lead to more until the drive fails completely. This is not a complaint about WD drives! ALL hard drives from ALL mfr's should be checked in this manner before relying on them for your important data.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Tracey214
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love it! Just plug and play. It couldn't be easier. I was worried that there would be a lot of formatting, etc, because I was backing up a Mac. No so! Just a few clicks and I was in business. I do recommend using two external storage devices or one device and a cloud service as almost every review I read stated that at some point, most people loose as least some of the information on this type of drive. I had an issue with my old MacBook. A data recovery service was gong to charge $750 to extract my information. When I was finally able to get the computer to boot up, I immediately backed the entire hard drive up to this external drive... GREAT SAVINGS.... Got all my info and pictures back for under $100. Highly recommended!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Choice For My Backup Needs

    Posted
    Brun19
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    'Easystore' portable backup is an excellent choice for my computer's backup needs. Its performance has made it a worthwhile purchase and it meets all of my expectations. The 1 TB drive succeeded with backing up my important files and folders including music and pictures. It's multi-functional with three different Windows operating systems so I'll have the option to use it even if I change to one of the other systems in the future. The set-up process was simple and efficient, and it quietly runs in the background according to the schedule that I selected. The diagnostic tools that are readily available through the provided software help me to monitor/maintain the storage drive at its peak level. Very satisfied, highly recommend.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Beware Mac Users!

    Posted
    Michelle
    • My Best Buy® MemberMember

    I ordered this for in store pick up as it was the top rated. I picked it up and asked the cashier if this would work with my new MacBook Pro and she said “oh yeah! The box says so!” So I went home and the box said it has an instruction manual and the needed drivers - It did not. It had a piece of paper with website if you needed help. So I went to the website and struggled navigating through it, I decided to call their customer service and we were having trouble understanding one another due to the language barrier. I emailed them hoping for a response and was advised I would receive a response in two business days!!! After a whole day and some of watching YouTube videos - I finally have it working on my Mac (I think anyway). If reformatting is needed for a Mac, why not include the instructions and proper support? Considering just returning this as I still have 14 days and buying a more Mac-friendly device.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great drive for the money. Software not so much.

    Posted
    JrJohn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this when it was the deal of the day. I wanted a USB drive and this was the right size at the right price. I have several WD NAS drives and have been very happy with them and never had an issue with software from WD. With this WD easystore, the supplied WD backup software was a REAL pain to install. It requires WD Discovery software, which I have of course as part of my NAS setup but this stuff installed a second Discovery software setup. That resulted in a constant error message to be displayed. Took long time to figure out what was causing that. WD Backup is just OK when it works. Doesn't wake system from sleep which I wished it would. I DO like that it doesn't shrink the files or store them in one big file. That way I can find them easily on the drive with a file manager. Other than the software, the drive works great to store my files.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not recognized by Macpro laptop

    Posted
    Maggs24
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I gave this product 4 stars because it was not recognized by my Macpro laptop. I was able to download the software on my computer but then I couldn't save any files onto the external drive or view any of the photos or videos I had saved on it. Other than that it's great. I was able to pass a lot of my videos and photos from my phone onto to the drive through my dad's Windows computer. Using an adapter I was also able to pass files directly from my Samsung galaxy s8 phone onto the external drive. Had the product been recognized by Mac like they advertise on the page and box, I would of rated it a 5. I also like how small the external drive is. Fits perfectly in my crossbody purse.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of the Best External Hard Drives I've Used

    Posted
    shmeerope
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this in order to use as an extended storage for my Razer Blade as it only had 256GB of on-board storage. Knowing that it is a Hard Disk drive i knew it would not perform as fast as an SSD, but to my surprise it was still really snappy for loading my programs and transferring projects from the laptop to the drive. I have used other external Hard Disk drives but this has to be one of the best thus far. My only two complaints for this is that the enclosure gets rather hot after extended usage or when transferring large batches of files at a time and that the enclosure itself is rather large compared to others, however, this drive still serves as my daily driver and does such a great job that I recommended it to my friend who has a Macbook Pro and they love it as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    worked perfectly!

    Posted
    bobs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    On a recent cross country trip in our travel trailer, the laptop started acting up and in fact black screened 4 times. I had backup up before leaving using larger thumb drives for pics, documents and music, but that was a pain and slow. I set the PC aside and when I got home, bought the remote drive and turned it over to my Tech expert. He indicated it worked perfectly, was very fast and all was saved in one operations, inc the OS. Now have a new laptop and thanks to the complete backup, all was saved including emails and preferences. This is a great drive and will serve to continue support the laptop.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good except the WD Backup won't run automatically

    Posted
    jjax
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The drive is working fine. You can't beat the price for such a large drive - especially on sale. I bought primarily for backup purposes and that's why I gave it 2 stars. The included backup software won't ever run on a schedule despite being set to run that way. I can run the backup manually with no problems. But every time I go into the backup utility, it says the last backup was the last MANUAL backup I did and the last scheduled backup was missed. I suspect the software can't wake the desktop from sleep but that's a real issue because I can't leave the machine in a non-sleep mode indefinitely just for backup purposes. This is on a Windows 7 machine that has no issues too - so it's not the PC...wish I could figure out a work-around for this because otherwise I love the drive...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job, But...

    Posted
    BuyBest
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It does the job of a peripheral storage device in that you can copy data to the device and move the device between computers just like a thumb drive. However, the software is disappointing. I tried to set up auto backups on two separate computers and I got an error message that the storage device was full even though it had almost all the available storage capacity empty when you checked the devices "properties". If you manually backup, copy or save, it works just fine. Maybe I could have worked it out but I think these devices should be "plug and play" and shouldn't need extra time or effort to correct malfunctions to make them work. I would have given it five stars if it wasn't for the software auto backup issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Worked great!

    Posted
    Supermom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I would've given this hard drive a five star if it wasn't for one flaw. The box says it's compatible with Windows 10 but if you read the side of the box it says it's also compatible with Windows 7 which is what I have and didn't work with my HP laptop. Now I bought this to backup my Samsung edge 7 media files and it worked like a breeze. The phone was able to format the hard drive in a second, my laptop couldn't do that and it transfered almost a 4500 media files in less than 5 minutes. I was impressed to how quickly it did that. Unfortunately I have to find another way to backup my windows 7 media files. Great purchase overall.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    WD easystore device is easy

    Posted
    Greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed an external backup device for making a copy of the hard drive, of an old laptop pc that was no longer working properly. The Geek Squad suggested this WD - easystore device, and they were able to make the backup for me, from my old laptop. Back home, I plugged the WD - easystore backup device into my new Windows 10 laptop, and within seconds it was up and running, and I had access to the files from my old laptop. It seems very easy to use, and runs quite fast. Windows 10 handled it automatically. I'm giving it 4 stars, rather than 5, because I haven't used it very much, and I haven't used similar external storage devices, so I cannot compare it's performance with other devices. But I'm pleased with how it works, so far.

    I would recommend this to a friend