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Questions & Answers

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Page Showing 381-400 of 839 questions
  • QuestionCan this hard drive be partitioned? I'd like to place 3 partitions on the drive, each used to place a clone of my internal hard drive, giving a chance to have 3 cloned drives for backup.

    Asked by Russ.

    • Answer Hi Russ, Please be informed that in order to assist It would be helpful to have a little bit more information. Please get in touch with our customer service team to elaborate the issue. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWILL THIS WORK ON A DISH RECIEVER(WALLY)

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed only for Windows and Mac computers for seamless operation. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionPlayStation 5 compatibility

    Asked by Jay.

    • Answer Hi Jay​​​​​​​, Please be informed that the WD Easystore drive is a plug and play external portable device tested and designed for Windows and Mac computers for seamless operation. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned to know more about the WD Gaming Drive and its compatibility. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWould this be able to store PowerPoint's and videos from a MacBook Air 2017?

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD Easystore external portable drive comes preformatted in NTFS format for Windows OS​​​​​​​, However, you can reformat the drive with macOS supported HFS+J file system by using the mentioned link: "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI have videos pics on a Apple iPad will this work how would I hook it up iPad and cell phone items from both too transf. Over.

    Asked by Barry.

    • Answer Hi Barry, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed only for Windows and Mac computers for seamless operation. However, you can move the data from ipad or phone manually using your computer. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this hard drive compatible with macOS Catalina 10.15.7?

    Asked by MathTeacher.

    • Answer Hi MathTeacher, Please be informed that the WD Easystore external portable drive comes preformatted in NTFS format for Windows OS​​​​​​​, However, you can reformat the drive with macOS supported HFS+J file system by using this link: "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this a "Blue Drive" with no manufacturer guarantee?

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed for Windows and Mac computers for seamless operation. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes this work for the PS5?

    Asked by Matt.

    • Answer Hi Matt, Please be informed that the WD Easystore drive is a plug and play external portable device tested and designed for Windows and Mac computers for seamless operation. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned to know more about the WD Gaming Drive and its compatibility. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionIs this compatible with my Dell Inspiron 7506 2n1?

    Asked by JoeDiMatteo.

    • Answer Yes

      Answered by MARVIN

  • QuestionCan I transfer all my photos and videos from my Google back up to this

    Asked by Anonymous.

    • Answer It will depend on how many photos you have saved. The hard drive has 2GB and my experience has shown to only fill the drive to 75% of the memory capacity. These Easy Stores are better than the Passports. I’ve used both and the easy store is faster and more reliable over time.

      Answered by Anonymous

  • Questionwill this work for my MAC book Pro?

    Asked by Linny.

    • Answer Hi Linny, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. The Drive comes preformatted for Windows OS and can be reformatted for macOS by referring to the link: https://support-en.wd.com/app/answers/detail/a_id/8200 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI have a WD Easystore external hard drive that I purchased at Best Buy recently. I lost any instructions that came with it. My question is as follows: Do I just have to connect the WD Easystore to my PC and it automatically backs up all my data?

    Asked by Linky.

    • Answer Hi Linky, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and macOS. You can use WD Backup, which is an easy-to-use backup application. It automatically protects your files, photos and documents with on premise backups to a WD drive as primary storage. Off-premise backups to a cloud as secondary storage for disaster recovery purpose. You can download the WD Backup from our support page. For more information refer to the link: "WD Backup Online User Guide and Solutions" https://support-en.wd.com/app/answers/detail/a_id/12279/kw/WD%20Backup -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • Questionhow can i connect this to the iphone 10xs

    Asked by dega.

    • Answer Hi dega, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed only for Windows and Mac computers for seamless operation. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI'm looking for the best device to store files from my desktop mac and also photos from my iPhone. Is this the best device for that?

    Asked by Dimples.

    • Answer Hi Dimples, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. It comes preformatted in NTFS format, However, you can reformat the drive into macOS supported HFS+J file system by referring the below link: https://support-en.wd.com/app/answers/detail/a_id/3879 - Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • Questioncan I use this with a chrome book

    Asked by ben.

    • Answer My daughters chrome book she uses for school has a USB port so I don’t see why it would not work

      Answered by XboxGC

  • QuestionDoes this work for Dell computer

    Asked by Rob.

    • Answer Hi Rob, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed for Windows and Mac computers for seamless operation. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan this be used to backup a Samsung tablet? Pictures and saved items?

    Asked by Map.

    • Answer Hi Map​​​​​​​, Please be informed that the WD Easystore drive is a plug and play external device tested and designed for Windows and Mac computers for seamless operation. The drive comes pre formatted for Windows OS. However, you can manually move the data from tablet to drive using your computer. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work for a Dish Wally reciver? For a Wally DVR I need a USB 2.0 compatible Singel hard drive Min 500 gigabyte Max 4 terabytes External hard drive

    Asked by Dena.

    • Answer Hi Dena, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. The drive uses USB 3.0 Type-A interface. To know more about the drive refer link- http://products.wdc.com/library/AAG/ENG/4078-705145.pdf Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs it compatible with the HP Pavilion x360 Windows OS?

    Asked by Ax.

    • Answer Hi Ax, Please be informed that the WD Easystore drive is a plug and play device and comes formatted for Wiindows OS out of the box. For more info about the drive refer the below link- http://products.wdc.com/library/AAG/ENG/4078-705145.pdf  Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs compatible with Playstation 5?

    Asked by Fusion.

    • Answer Hi Fusion, Please be informed that the WD Easystore drive is a plug and play external portable device tested and designed for Windows and Mac computers for seamless operation. However the drive works for PS5. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned below to know more about the WD Gaming Drive. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team