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Questions & Answers

$164.99
Page Showing 461-480 of 839 questions
  • QuestionHow much music and photos can I store on this device

    Asked by Lee.

    • Answer Hi Lee, Determining the number of files stored in a drive is not possible without knowing the average size of your photos and videos. https://support-en.wd.com/app/answers/detail/a_id/16656 Need Help? Please visit our "'Contact Us" page.

      Answered by Western Digital Team

  • QuestionWhat accessories would I need to download from an iPad 6?

    Asked by Nan.

    • Answer Hi Nan, The WD Easystore drive is a plug and play device which comes preformatted in NTFS file system for Windows computer. It is best your WD Easystore to be re-formatted in macOS Extended (Journaled) file format, to be compatible with Time Machine or exFAT to be read/write ready on both Windows and macOS. How to Format a WD Drive on Windows and macOS":  https://support-en.wd.com/app/answers/detail/a_id/8200 Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this a ssd based external hard drive?

    Asked by Wrken.

    • Answer Hi Wrken, Please be informed that the WD Easystore drive is based on hard disk drive and not on SSD. It works seamlessly with the latest USB 3.0 devices and is backward compatible with USB 2.0 devices as well. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionMy son would like to get this to add hard drive space to his Hp gaming laptop. Is this good for that.

    Asked by Jill.

    • Answer This portable external hard drive is good to transfer some files from your laptop onto to this to create more space for your Hp gaming laptop.. The process will ultimately speed up your system and add more games.

      Answered by Ruben

  • Questionwould this product store all my mac files ?

    Asked by purp.

    • Answer Hi purp, Yes, you can store the mac files. The WD EasyStore portable hard drive comes preformatted for Windows computer. The hard drive can be reformatted in the supported file system for Mac OS by following simple steps mentioned in the link mentioned below: Reformatting Required for Mac OS Compatibility: https://support-en.wd.com/app/answers/detail/a_id/3879 Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionMy son is trying to update fortnight it is telling him he does not have enough space to upload I had bought this from your store and trying to connect to it it will not connect can you please advise what steps I need to take to upload more space

    Asked by Anonymous.

    • Answer Hi, Please refer to the link mentioned below to check the drive health status. https://support-en.wd.com/app/answers/detail/a_id/6226 and https://support-en.wd.com/app/answers/detail/a_id/9969 If the issue persists, Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionSpecifications say minimum windows 8.1 / 10. Will it work at all with Win 7?

    Asked by BUBBA.

    • Answer Hi Bubba, It will work, and we do not recommend it as windows 7 is EOL from Microsoft. For more information you can contact to Microsoft. Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan you use it in an xbox one s?

    Asked by Mll0522.

    • Answer Hi Mll0522 The WD Easystore external hard drive is designed to be used with Windows or Mac OS. We recommend using "WD GAMING DRIVE ACCELERATED FOR XBOX" to be used on the Xbox console. Please refer to the link mentioned below for more information. WD GAMING DRIVE ACCELERATED FOR XBOX: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/portable/wgdxbox1/4078-705152.pdf Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionDoes it work for PS4?

    Asked by Anonymous.

    • Answer Hi, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS. You can use this drive with your PS4 by reformatting the drive into the compatible file system but we do not recommend. Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I use the this hard drive towards multiple items, for example towards both my xbox one & Mac ? Also will it be compatiable towards the new gaming system PS5 & Xbox X Series?

    Asked by Bsmooth.

    • Answer Yes

      Answered by Ron1

  • QuestionIs this hardrive good for MacBook Air 2015?

    Asked by Luna.

    • Answer Yes it works with the Mac Book but you may need the USB To USB-C adapter

      Answered by TimothyW

  • QuestionI have a Macbook Air 2015, one 2018 Pro is that compatible for both? What type of cable does it come with? 2015 Air doesnt have USB - C feature... But pro has

    Asked by TimJake.

    • Answer Hi TimJake, Yes, I may supports on these mac's versions. In order to know more about this drive you can refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf User manual http://products.wdc.com/library/UM/ENG/4779-705168.pdf Need Help? Please see our "'Contact Us" page for information​​​​​​​.

      Answered by Western Digital Team

  • QuestionCan I connect this to my iPad Pro 11”?

    Asked by A1rose.

    • Answer Hi, Please know the WD Easystore Portable drive is only tested with both Windows and Mac based computers for seamless operations. Need Help? Please see our “ Contact Us” page for information.

      Answered by Western Digital Team

  • QuestionCan this drive be used on a PC running Windows 7 Pro?

    Asked by P2C81.

    • Answer Hi P2C81, You can use this drive on windows 7, please know the windows 7 pro is EOL from Microsoft. We would recommend you to please use this drive on latest OS. Please refer to the link mentioned below to know more about this drive's OS compatibility. http://products.wdc.com/library/UM/ENG/4779-705168.pdf Need Help? Please see our “ Contact Us” page for information

      Answered by Western Digital Team

  • Questionis this compatible with dell laptops, i think it has windows xp on it

    Asked by Anonymous.

    • Answer Hi, Please let us confirm that WD Easystore is a plug and play device that is designed and tested to work seamlessly with Windows 10, 8.1 and 7 and Mac based computers. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with my Vizio smart tv for movie storage?

    Asked by NickJ.

    • Answer Hi Nj, Please let us confirm that WD Easystore is a plug and play device that is designed and tested to work seamlessly with Windows and Mac based computers. It comes preformatted in the NTFS file system for Windows operating system. If you are using a Mac computer then the drive needs to be formatted in the HFS+J file system for operation. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI have a ps4 and I need more storage I have the origins ps4 with only 500gb and I only have space for modern warefare n 2k20 I have tons of games will I be able to put callof duty on the drive and still play it it’s the biggest at 280gb and updating.

    Asked by Dj.

    • Answer Hi Dj, The WD Easystore external drive can be connected to PS4 as external storage. The hard drive comes pre-formatted for Windows computer, reformatting might be required to make it work with PS4. Please refer to the link mentioned below for more information. How to Format a WD hard drive to exFAT or FAT32 File System: https://support-en.wd.com/app/answers/detail/a_id/20821/kw/exfat Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan you choose what files/folders you want to back up? Or does it backup specific areas?

    Asked by LolliPop.

    • Answer Hi LolliPop, Please know this drive comes with WD Backup software plan. In order to get data backed up automatically you need to setup WD backup software. Please refer to the link mentioned below to set up the a Back up plan per your preferences. "How To Backup Files Using WD Backup" https://support-en.wd.com/app/answers/detail/a_id/3653 "WD Backup Online User Guide and Solutions" https://support-en.wd.com/app/answers/detail/a_id/12279 Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionAnyone know if this is compatible with Chromebook?

    Asked by EricDLS.

    • Answer Hi EricDLS, Thank you for showing your interest in WD Easystore drive. Please know we have tested these drives on windows OS and mac OS. In order to check the compatibility, we would suggest you to please contact to your Host device manufacturer. Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWhat is the RPM ?

    Asked by samy.

    • Answer Hi samy, Thanks for showing your interest in WD Easystore device. Please refer to the link given below https://support-en.wd.com/app/answers/detail/a_id/13652. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team